Patient Access Specialist Lead - Clinic - Froedtert South, Inc.

• POSITION PURPOSE
  • A Patient Access Specialist Lead is responsible for performing a variety of essential business functions that may include: Admitting and Billing functions, Check In/Out activities, Medical Records facilitation, Cashiering, Communications, Pre-Certifications and Managed Care Referral verification.
• MINIMUM EDUCATION REQUIRED
  • High School plus specialized training (6 mons-2 yrs)
• MINIMUM EXPERIENCE REQUIRED
  • 6 months – 1 year
• LICENSES / CERTIFICATIONS REQUIRED
  • Formal education beyond high school in Business or Healthcare or equivalent experience preferred.
• KNOWLEDGE, SKILLS & ABILITIES REQUIRED
  • Six (6) months to one (1) year of business office experience in a health care environment in billing, customer service, insurance or collections preferred.
  • Knowledge of medical terminology preferred.
  • Knowledge of ICD-9, ICD-10, CPT and HCPCS coding requirements for billing preparation.
• PRINCIPLE ACCOUNTABILITIES AND ESSENTIAL DUTIES
  • Receives and processes information to facilitate customer requests demonstrating United Hospital System values in all interactions. Greets patients in a friendly and courteous manner.
  • Performs business functions to support positive financial outcome(s) in the following areas:
    • Admitting Functions
    • Billing Functions
    • Check In/Out Functions
    • Communications
    • Managed Care Referrals and Pre-Certification Functions

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