Patient Account Representative -- Entry Level - Adex Corporation
Atlanta, GA 30339
About the Job
JOB SUMMARY: Responsible for a variety of office/clerical tasks relating to claims processing; contacts patients and responsible parties to resolve past-due accounts; reviews account status and initiates collection.
ESSENTIAL FUNCTIONS:
ESSENTIAL FUNCTIONS:
- Identifies accounts with balances as patient responsibility
- Review account, and follow-up to retrieve missing account information
- Answers patient inquiries regarding; services rendered on account, insurance guidelines, and outstanding balances
- Contacts responsible party to resolve delinquent accounts; Assists patients in setting up payment plans, and monitors adherence to plans by responsible party
- Submit and post payments to the EMR system ensures that all payments are posted timely and accurately
- Responds timely to emails and letter correspondence from patients
- Performs other duties as assigned
- Prefer experience in medical collections experience but not required
- Ability to respond to questions in a tactful and professional manner
- Ability to make basic numerical calculations
- Computer literate with entry level working knowledge of Microsoft Suites; Outlook, Word Duties require professional verbal and written communication skills
- Problem solving skills
- Demonstrated ability to organize, coordinate, prioritize, and facilitate many on-going tasks at one time
- Ability to work independently or with a team
- Professional appearance
- Positive attitude
- High School graduate or equivalent required
Source : Adex Corporation
