Patient Account Specialist Senior-Onsite - Temp to Permanent - Sigma Inc
Houston, TX 77008
About the Job
8313054 Patient Account Specialist Senior-Onsite, Houston TX, 3 Months Temp to Permanent
Sigma Inc is currently looking for a Patient Account Specialist Senior to work onsite with our team in Houston, TX.
Sigma Inc is currently looking for a Patient Account Specialist Senior to work onsite with our team in Houston, TX.
Shift Timings: 8 AM - 5 PM, Monday - Friday
Summary :
- Provides medical collection services for TLRA collection units.
- Utilizes a strong background as a medical collection specialist to successfully resolve accounts placed with TLRA for collection.
- This involves performing collection activities related to follow-up and account resolution and includes communication with patients, clients, reimbursement vendors, and other external entities while adhering to all client, state, and federal guidelines.
- Patient and client satisfaction is essential. Associates in the collection units are expected to have knowledge of the overall collection work processes for both active AR and Client inventory
Responsibilities:
- Meets expectations of the applicable client Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
- Provides effective collection services, ensuring the successful recovery of accounts in accordance with client and state guidelines as well as TLRA's business objectives.
- Documents and updates patient account information in TLRA's collection software system timely and accurate to include appropriate account status.
- Handles inbound patient and/or carrier calls promptly and professionally, providing assistance and resolution to account inquiries, issues, and requests.
- Uses collection tools effectively to ensure quality recovery services and meet or exceed established goals and work standards.
- Performs research and analysis of account issues and strives to resolve problems timely and accurately.
- Ensure daily productivity standards are met.
- Promotes positive patient relations by communicating in a manner that demonstrates respect for the human dignity of patients and/or their fa
- Providing work coverage for the various operational work units in the RCBS organization.
- This includes billing, collections, reimbursement validation, cash posting, mail handling, scanning, sorting, assembly, copying, faxing, and data entry functions.
- In addition, this position provides training to Associates on RCBS processes as required by the Manager to support new and existing Associates.
- Provides back up coverage and support for various positions within RCBS as assigned by the manager
- Provides coaching and mentoring for associates on transactional processes assigned by the manager • And all other duties assigned
Requirements:
- HS Diploma or equivalency required
- Post HS education preferred
- Education Included From Job Education Essential Level High School Diploma No 1
Source : Sigma Inc