Patient Advocate - Boaz, AL - Nyx Health
Boaz, AL
About the Job
Job Description
Patient Advocate Representative
Are you a compassionate individual with a knack for helping others? Join our dynamic healthcare eligibility company as a Patient Advocate! We are looking for highly motivated and nurturing candidates to assist hospital patients in navigating eligibility programs. If you have excellent communication skills and thrive in a fast-paced environment, we want to hear from you! Preferred candidates should have 1-2 years of experience with governmental programs and basic medical terminology. This exciting opportunity is based in Boaz, AL, offering competitive pay and benefits. Bilingual (Spanish) speakers are a plus, but not required.
What You'll Do:
- Ensure compliance with all state and federal HIPAA regulations.
- Conduct home and field visits as needed.
- Champion patients’ needs in securing government services.
- Collaborate with external government agencies.
- Demonstrate strong written and verbal communication skills.
- Provide top-notch customer service to patients, hospital staff, agency workers, management, and coworkers.
- Stay self-motivated, dependable, and adaptable in a dynamic environment.
Bonus Points For:
- Previous Medicaid experience
- Experience in a medical office or hospital setting
- Insurance verification experience
- Familiarity with hospital systems like EPIC, Cerner, or Citrix
What You Need:
- High school diploma or GED (some college preferred)
- 1+ years of hospital experience
- Experience with state and federal programs
- Valid driver’s license
- Ability to lift at least 25 pounds
- Reliable transportation and proof of insurance
- Ability to pass a background check and drug screening
- Minimum 2 years of customer service experience, preferably in healthcare or a similar industry
- Basic office equipment proficiency (phone, fax, computer, email)
- Typing speed of at least 30 words per minute
- Bilingual (Spanish) is a plus
Why Join Us?
- We value and support our employees with comprehensive health, dental, and vision insurance.
- Plan for your future with our 401k option.
- Work in a friendly and inclusive environment where your contributions make a real difference.