Patient Billing Specialist - Memorial Sloan Kettering Cancer Center

The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe. 

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Exciting Opportunity at MSK: Patient Billing Specialist

Are you passionate about providing a strong patient experience and possess investigative skills? We're looking for Patient Billing Specialists to join MSK's Patient Billing department. In this role, you'll serve as a main financial representative to our patients, proactively communicating MSK’s billing practices and insurance processing procedures.

Key Qualifications:

• Strong written and verbal communication abilities
• At least one year of relevant healthcare experience.
• Excellent communication skills with a focus on patient service.

Core Skills:

• Results-oriented, highly organized, and able to perform accurately under pressure.
• Skilled in professional, persuasive, and diplomatic communication to satisfy patients.
• Knowledgeable about third-party claims processing and reimbursement.

Role Overview:

• Provide guidance to patients via various communication channels.
• Calculate the cost of care and resolve outstanding balances.
• Contribute to process improvement initiatives

Additional Information: 

Location: 8:00AM  - 4:00 PM or 9:00 AM - 5:00 PM (when onsite) and 10:30 AM - 6:30 PM (when working from home)

Schedule: Monday – Friday, 9am–5pm

Reporting to: Supervisor, Patient Financial Services

Pay Range: $27.80-$43.08

Helpful Links:

• MSK Compensation Philosophy
• Review Our Greats Benefits Offerings

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MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.  

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