Patient Care Coordinator - CQ Partners

Hearing Aid Consultants of Central New York is seeking a motivated patient care coordinator to join our team in providing top-notch care to our patients.

As a Front Office/Patient Care Coordinator, you will be patient facing daily, providing excellent customer service in person as well as on the phone. Patients are our number one priority, making sure their needs and concerns are taken care of quickly.

We want you to bring your passion, skills, and drive to help patients achieve a more social life and better hearing health while creating “wow” experiences at every visit!

Schedule/ location: M-F-8AM-4PM pm in Ithaca, NY.

What You Will Do:

• Greet patients professionally and welcoming.
• Answer heavy call volume, scheduling appointments.
• Checking patients in and out, collecting payments as needed.
• Recall patients to get them back into the office for their hearing care.

What You Will Need:

• Good computer skills, ability to multi-task/organizational skills.
• Great interpersonal skills both verbal and written.
• Self-motivated, a team player and adaptable.
• Prior medical office experience a plus.

What We Offer You:

• Stability and a full-time day time schedule.
• Paid Time Off, Paid Holidays.
• Healthcare Insurance paid in part by the practice.
• Retirement plan with 3% matching contribution.
• Cell phone coverage.
• Bonus opportunities.

Who We Are:

Hearing Aid Consultants of NY has several locations in New York, we are an established company (26 years). Our team is committed to providing excellent patient care as well as friendly, family, team-oriented environment.