PATIENT CARE COORDINATOR/ PATIENT SCHEDULER, (100%FTE) - University of Washington

Req #: 237739 Department: UW MEDICAL CENTER MONTLAKE AMBULATORY FLOAT Posting Date: 08/20/2024 Closing Info: Closes On 09/20/2024 Salary: $4,220 - $6,042 per month Shift: First Shift Notes: As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-classified-staff-20210208.pdf) All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. **UW Medicine's mission is to improve the health of the public** by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals. **Become part of our team (https://www.uwmedicine.org/about/career-opportunities)** , and join our mission to make life healthier for everyone in our community. **POSITION HIGHLIGHTS** + Conveniently located near public transportation + Make a difference for the patients and employees we serve + Opportunity to provide career growthThe **UWMC Patient Care Coordinator Float Pool** has an outstanding opportunity for a **Full-Time Patient Care Coordinator/Scheduler (Day Shifts)** . The Patient Care Coordinator (PCC) acts as primary liaison represents departmental physician(s) within the hospital to patients and families, referring physicians, outside agencies, staff from outside hospitals, and the general public by providing information and advice regarding UWMC hospital services. **This is a FLOAT position that covers 30 PCC's for planned and unplanned absences.** **PRIMARY JOB RESPONSIBILITIES:** - Contact review organizations and insurance companies to ensure prior approval requirements are met before patients enter the system, which may include: pre-authorization and referrals; present necessary medical information such as history, diagnosis, prognosis, and length of stay prior to admission; and provide specific medical information to financial services to maximize reimbursement to the hospital and physicians- Complete Pre-Admits for all planned hospital admissions and follow up with Admitting, Financial Counseling, and Utilization Review, as necessary.- Coordinate pre-admission tests and procedures- Coordinate the direct transfer of patients from outside hospitals to UWMC with physicians, medical staff, and Admitting- Communicate cancellations or changes to Admitting, Financial Counseling, and medical staff- Act as liaison between patient, physicians, OR, nurses, other clinics, nursing units, admitting, Financial Counseling, blood bank, lab, Radiology, OT, PT, Prosthetics, etc., for the purpose of coordinating all pre-op planning and preparation- Communicate pre-op planning and preparation to patient **REQUIRED QUALIFICATIONS:** Bachelor's Degree in a medically related or public relations field AND two years of experience in a tertiary patient care setting involving interaction with a variety of medical services, contact with patients and families, interaction with physicians, and proficiency in medical terminology OR equivalent education/experience. University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.