Patient Care Manager - Serenity Healthcare
San Antonio, TX 78258
About the Job
PCM (Patient Care Manager)
Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. If you like building relationships, showing compassion, and helping people to improve their lives, keep reading. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to life changing FDA approved treatment options. We are seeking a Patient Care Manager.
Benefits
Entry point to one of the most stable, rapidly growing industries with no experience
90% of insurance benefits (Medical, Dental, Vision) covered for your whole family
20 days off annually (10 PTO days and 10 Holidays)
Employee access to Serenity’s treatment options
Responsibilities
Build relationships with patients by showing a high degree of compassion and connection
Educate patients about Serenity’s life changing treatment options
Address questions and concerns about Serenity’s treatment options
Overcome objections to get patients scheduled for treatment
Learn and be willing to step into other roles as needed
Qualifications
High School Diploma/ GED.
Strong customer service mindset.
Excellent verbal and written communication, and basic math skills.
Minimum of 3 years of full-time experience
Experience in the following roles have translated well: orthopedic, dental or vision offices, caregiver for children with disabilities (autism, muscular dystrophy, etc.), professional tutoring, personal coaches and high-end restaurant servers.
About
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.
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