Patient Co-Pay Assistance Coordinator 23-01050 - Alura Workforce Solutions

Position

Patient Co-Pay Assistance Coordinator
(Home Infusion Specialty Pharmacy)

Join a Winning Team! 
Our client is a rapidly growing National Specialty Home Infusion Pharmacy specializing in IVIG, Biologics, Oncolytics, and TPN therapy.  They have been on the Inc 5000 list for 4 years straight, and are credentialed with URAC, ACHC, Legit Script, NABP, for various services.  They are operating in 44 states and have many infusion centers throughout the United States.

Description 
As a Financial Assistance Coordinator, you will play a vital role in ensuring patients have access to their prescribed medications by finding tailored solutions to minimize their out-of-pocket expenses. This role requires a strong understanding of major medical and pharmacy billing, particularly in the context of the Medicare Part D program. Your mission will be to assist patients in obtaining their medications in a timely and cost-effective manner while adhering to compliance guidelines.

Patient-Centric Approach:
> Be obsessed with the customer and provide personalized support to address each patient's unique financial challenges.
Detailed Analysis:
> Identify and analyze patient information to determine the best financial assistance solutions.
Billing Expertise:
> Possess a deep knowledge of major medical and pharmacy billing, especially Medicare Part D program design.
Copay Programs and Foundations:
> Familiarity with copay assistance programs and foundation support for patients.
Critical Thinking:
> Find creative solutions to help patients access their prescribed medications.
Efficiency:
> Efficiently manage your time and prioritize cases for maximum impact.
Team Collaboration:
> Work both independently and collaboratively with intra and inter-departmental teams to ensure seamless patient care.
Specialty Experience:
> Prior experience in a Specialty, Specialty Home Infusion pharmacy, or similar setting is essential.
Therapeutic Knowledge:
> Prior experience with IG, Oncology therapies, and billing is highly preferred.
Adaptability:
> Embrace new ways of thinking and process improvements to enhance patient outcomes.

Qualifications

• Bachelor's degree or equivalent experience in a related field.
• Strong knowledge of major medical and pharmacy billing.
• Previous experience as a Patient Access Coordinator or Financial Assistance Coordinator highly preferred.
• Proficient knowledge with copay assistance programs and foundation support.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and prioritize effectively.
• A proactive problem solver with a customer-centric mindset.
• Highly organized and detail oriented.
• Proficiency in Microsoft Office Suite.

Additional Information
Full-Time, Direct Placement, Benefited Position
On-Site