Patient Coordinator - MedQuest Associates LLC
Asheville, NC 28803
About the Job
Are you looking for a rewarding full-time position that fits your busy schedule? Our medical center is open from 8am to 8pm, offering you the flexibility to work shifts that are best for you. Whether you’re a student, a parent, or someone seeking a better work-life balance, our part-time role will provide the perfect opportunity to grow professionally in a supportive and dynamic environment. Enjoy competitive compensation and the chance to make a meaningful impact on patient care.
As the Front Desk Coordinator, you will be the welcoming face of our imaging center, serving as the initial point of contact for patients, referring physicians, and the general public. Your role is crucial in creating a warm and inviting atmosphere for everyone who walks through our doors. Apply today and become a valued member of our team!
Responsibilities:
Key responsibilities include:
- Greeting and Welcoming: Ensure all patients and their families feel comfortable and valued from the moment they arrive.
- Patient Assistance: Anticipate and attend to the needs of our patients, providing exceptional customer service.
- Administrative Duties: Manage patient check-ins, answer and route telephone calls, schedule appointments, and handle front office tasks efficiently.
- Financial Transactions: Collect patient balances at the time of service, ensuring smooth and accurate financial processes.
Join our team and play a vital role in delivering outstanding patient care and support in a dynamic and friendly environment.
Qualifications:
**Work Schedule:
- Hours per Week: Full Time
- Daily Hours: 9:30am to 6pm, Monday-Friday
- Flexibility: If you would like a day off during the week you can work Saturday.
Education:
- High School Diploma or equivalent
Prior Experience:
- 0 - 2+ years in a customer support role or hospitality field
Special Qualifications:
- Strong customer service background and focus
- Professional written and verbal communication skills
- Proficient computer skills with accuracy and efficiency
- Ability to multi-task effectively
- Capable of working in a fast-paced environment
Preferred Skills/Experience:
- Experience in a physician practice or medical services office
- Knowledge of medical terminology
- Prior experience with patient collections in a medical setting
- Experience with medical records
- Bachelor’s Degree
About MedQuest Associates
Discover MedQuest: Leading the Way in Outpatient Imaging Since 1996
At MedQuest, we pride ourselves on being one of the most experienced outpatient imaging providers in the United States. Since our founding in 1996, we’ve built a robust network of independent and hospital-affiliated radiology centers through direct ownership and strategic joint ventures. Our centers are equipped to perform a wide range of diagnostic tests, including mammography, MRI, CT, ultrasound, x-ray, and PET scans, helping to identify, diagnose, and monitor various health conditions.
What sets MedQuest apart is our commitment to excellence. We leverage proprietary systems and processes to optimize operations, control costs, and deliver an unparalleled patient experience. Our dedication to innovation and quality care has made us a trusted partner for patients, referring physicians, and healthcare systems alike.
Why Join MedQuest?
- Work-Life Balance: Enjoy limited or no weekend work.
- Competitive Compensation: Benefit from attractive salaries and comprehensive benefits.
- Flexible Opportunities: Explore hybrid and remote roles based on your position.
Join us as we continue to grow and meet the increasing demand for top-tier imaging services. To learn more, visit www.MQImaging.com.
