Patient Coordinator at Spoonwood Dental Partners

Are you detail-oriented and customer-focused with excellent organizational skills? Spoonwood Dental Partners and Raynor Dental is looking for a Patient Coordinator to join our dynamic front office team. In this role, you'll play a vital part in scheduling appointments, managing patient records, and ensuring a smooth patient experience. We're currently looking to fill 2 full-time (4 or 5 days a week) positions in our Raynor Dental Peterborough office location.

About Raynor Dental:

Raynor Dental is a leading dental practice committed to providing exceptional oral healthcare services to our patients. With a focus on professionalism, compassion, and innovation, we strive to create positive dental experiences and improve the oral health of our community. Our team of dedicated professionals works collaboratively to deliver personalized care in a welcoming and supportive environment.

Key Responsibilities:

• Answer phones and direct calls to appropriate staff

• Schedule and confirm patient appointments, surgeries, or consultations

• Utilize office equipment and software applications for report preparation and record management

• Maintain medical records and correspondence files

• Greet visitors and assist them in navigating the office

• Work cooperatively with team members to ensure efficient front office operations

Qualifications:

• At least 1 year of customer service experience; dental experience preferred

• High school diploma or equivalent

• Strong communication and computer skills

• Ability to prioritize tasks and work effectively in a fast-paced environment

Physical Demands:

• Occasional walking, climbing, balancing, stooping, kneeling, crouching, or crawling

• Frequent standing; regular sitting; use of hands to handle items; reaching with hands and arms; talking or hearing

• Occasionally lift up to 25 pounds; frequently lift up to 10 pounds

Education and Experience:

• High school diploma or equivalent

• At least 1 year of customer service experience; dental experience preferred

• On-the-job training provided

Required Skills:

• Customer Service

• English Language Proficiency

• Clerical Skills

• Computers and Electronics Knowledge

• Administration and Management Skills