Patient Coordinator (PC) - Austin, TX (Arbor Trails) - Total Primary Care

Overview

Founded in 2014, Total Primary Care is revolutionizing healthcare. With 50 locations in Texas, Total Primary Care has quickly established itself as a leader in primary care. Total Primary Care is a one-stop shop for all healthcare needs, in a convenient and comfortable environment.  Our focus areas include Primary Care, Medical Weight Loss, COVID-19 Testing, Allergy Testing, DOT Physicals, Diabetes, Flu Shots, Low Testosterone, Erectile Dysfunction, etc. 

We operate under 3 brands:

1. Total Men’s Primary Care, focused exclusively on men.
2. Total Care Primary Care, focused on families. 
3. Total Behavioral Health, focused on behavioral health patients, virtually.

Join us today to see how we are changing the face of healthcare!

Why this Job ROCKS!

Join us and you will see, we don’t do things like everyone else.  We are the fastest growing and highest rated Primary Care Group across Texas.  We have been able to do this because of our incredible team members and the culture we’ve built!

If you are looking for an amazing place to work, grow, learn, and have a blast - keep reading.

• Great team! We spend a ton of time hiring and training the best people.

• Great pay! We pay well and there’s upside based on performance.

• Great benefits! We provide the good things you’d expect and a little bit more (401(k), health insurance, PTO, in-house health benefits...and more!).

• Great opportunities! We're growing and we like to promote from within. If you're a true rock star, the sky’s the limit for you here!

If these values speak to you - keep reading.

• Teamwork:  we collaborate to solve problems to lead to better results.
• Excellence:  we balance striving for perfection & making progress, always seeking better ways.
• Accountability:  we take ownership from start to finish!
• Respect:  we respect and encourage our team members & patients with high integrity…always.

Duties & Responsibilities (What you are actually going to be doing):

• We’re not sure exactly how to say this, but generally speaking, we want you to have fun and do good.
• Make our patients' day. Seriously, we love our patients and we want them to enjoy coming doctor's office.
• Run labs. We run some of our labs in house. You've got to be on the ball with this.
• Accurate record-keeping. You will be responsible for accurate patient EMRs to include adherence with all HIPAA protocols. You will be cross-trained to run the front desk.
• Be awesome.

Qualifications:

• 1 year of experience as a patient care coordinator and/or 1 year of related training or equivalent combination of education and experience.
• Must have working knowledge of medica terminology, procedure, and protocols.
• Team player, we really, REALLY mean this! This is a cornerstone of our culture.
• Positive attitude, no really, we mean this too.
• Comfortable around computers, since you will be using one all the time.
• High attention to detail, we are talking about patient lives here.
• Maintain a professional appearance, demeanor, and team-oriented behavior; have mutual respect for management and team members; partner with team members to create an exceptional experience for each and every patient. Be punctual, dependable, goal oriented, and able to receive constructive coaching.
• Reliable transportation.

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