Patient Data Specialist - MedQuest Associates LLC

Are you looking to make a difference in healthcare? Look no further!  

MedQuest Associates, a trusted partner of Novant Health Systems, is seeking dynamic individuals to join our innovative team.  We’re a premier manager of outpatient diagnostic imaging facilities, dedicated to our team members' growth and development, and we want you.

Facility: Novant Health Breast Center 

Location: 2025 Frontis Plaza Boulevard, Suite 123, Winston-Salem, NC 27103

Position Type: Full-Time 

Work Schedule Details: On-site, Monday-Friday, 8AM-5PM

This role is responsible for maintaining data integrity for patient’s mammography encounters and risks analysis per standard guidelines. This includes monitoring and working Dimensions Work Queues pertaining to mammography tracking and risk analysis.

Process:

• Monitor work ques based on daily assignment.
• Perform special projects as assigned.

 Collaboration:

• Partner with other departments on any continuation of patient care.
• Act as access administrator and department security liaison.

 Communication:

• Effectively communicate trends or issues in a professional manner.
• Responsible for reviewing customer service request within 48 hours to facilitate patient satisfaction.
• Must possess effective communication and interpersonal skills, customer service skills, ability to interpret and communicate information to identify and meet customer’s needs, critical thinking skills, time management, office equipment, computers and software knowledge.
• Creates an environment that supports and respects diversity to promote creative problem solving.
• Values team engagement and satisfaction. Actively communicates and engages team members to improve systems/processes and ensures coordination of workflow.

 Compliance:

• Complies with established departmental policies for attendance, punctuality, procedures and safety.
• Complies with organizational policies and procedures.
• Maintains satisfactory attendance at educational and department meetings, attends all mandatory education sessions and takes advantage of continuing professional education opportunities.
• Maintain appropriate records, note information appropriately and accurately.
• Aware of and follow HIPPA guidelines.
• Work patient records in compliance with all governmental requirements and guidelines for billing.

Qualifications:

• High School diploma required.
• 2 Year / Associate Degree preferred degree in business/health-related field or equivalent field

Additional Skills/Requirements (required)

• Must be able to analyze data and report findings in a constructive and solution- oriented manner.
• Prioritize workload and shift responsibilities as priorities change.
• Must be able to work independently, present problems with solutions and consistently able to meet deadlines.
• Excellent verbal and written communication skills, experience with personal computers and office equipment.
• Must be proficient in MS Office applications
• Good oral communication and problem-solving skills.
• Ability to work effectively as a member of a team and who possesses the ability to self-motivate.
• Ability to multi-task.
• Able to work independently, maintain department and patient confidentiality, interact with all cultures and level of authority.

About MedQuest Associates 

Founded in 1996, MedQuest is one of the most experienced outpatient imaging providers in the United States. Through direct ownership and joint ventures, the company operates a mixed network of independent and hospital-affiliated radiology centers that perform diagnostic tests used to help identify,diagnose, and monitor a range of health conditions. In addition to providing expert solutions that include mammography, MRI, CT, ultrasound, x-ray, and positron emission tomography (PET) scans, MedQuest uses proprietary systems and processes to optimizecenter operations, control costs, and deliver an unmatched patient experience.  

Patients, referring physicians, and healthcare systems count on MedQuest, and we’re growing to meet the demand. A career with our team includes limited or no weekend work, competitive salaries and benefits, and hybrid/remote opportunities based on role. To learn more, visit www.MQImaging.com.