Patient Eligibility Specialist - Bilingual - Kalihi Palama Health Center
Honolulu, HI
About the Job
Primary Purpose: Provides case management, outreach, health education, interpretation services and assist patients with registering in the EMR system. Serve as an advocate for appropriate, quality health and social services. The person in this position is a member of the Patient Centered Health Care Home team where each team member plays an integral role in providing patient-centered health care to ensure a positive patient experience. |
Essential Duties: Interpretation services
Front Desk
· Maintains patient confidentiality and privacy at all times. · Promotes patients' rights and is knowledgeable of the patient complaint process. · Knowledgeable of provider's scheduling protocols. Discuss questionable appointment with nursing staff or provider if outside of schedule protocol. · Answers phone calls with appropriate salutation and identification of person answering phone in a prompt, courteous manner. Eligibility
Extended Duties:
Other Duties:
Regular and reliable on-site attendance is required. |
Minimum Qualification Requirements: Skills/Knowledge:
Education:
Experience:
Kalihi-Palama Health Center is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law |