Patient Experience Manager 1 - Sodexo

Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day

Sodexo is seeking a Patient Experience Manager to supportnutrition services at Deaconess Health System in Newburgh, IN, Evansville, IN, and Henderson, KY.

We're seeking a candidate with a strong passion for cultivating relationships with patients and provide great customer service within the food service department. This candidate should be capable of multitasking projects and a problem solver. A background in specialized diets or call center experience is a plus.

-Full health benefits and paid time off that kick in day one

-If you are a Dietetic Intern or New Grad with an interest in Food Service or Healthcare, you are encouraged to apply now!

Is this opportunity right for you? A successful candidate will:

• Have a work history demonstrating strong client engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively;
• Round with patients, collecting detailed data regarding their experience with a goal of improvement and patient centered solutions
• Serves as the liaison between support services, nursing, and other patient care leaders to enhance patient food service outcomes
• Can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;
• Work on projects as assigned by department
• Proficient in computer skills
  

Minimum Training/Knowledge/Skills Required

• Excellent verbal, written and telephone communication skills
• Proven research and problem resolution skills
• Must be well organized and use effective time management
• Ability to work in a fast-paced team environment
• Ability to work under pressure and meet critical deadlines
• Excellent interpersonal skills
• Must be a self-starter and be proactive

Learn more about Deaconess Health SystemHERE

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.