Patient Financial Services Collector at RX2 Solutions
Philadelphia, PA 19104
About the Job
TITLE: Patient Financial Services Collector
TYPE: Contract
LOCATION: Philadelphia, PA
ONSITE/REMOTE/HYBRID: Hybrid WFH 2 days a week, Tuesday/Wednesday in office
START DATE: October 2024
SHIFT: Monday Friday, 8 am to 4 pm
We are looking for a Patient Financial Services Collector
In this role, you will be tasked with addressing complex patient account issues under general supervision
Your main objective will be to manage and resolve patient accounts effectively.
MAIN RESPONSIBILITIES
QUALIFICATIONS
EOE STATEMENT
We are an equal opportunity employer
We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law
TYPE: Contract
LOCATION: Philadelphia, PA
ONSITE/REMOTE/HYBRID: Hybrid WFH 2 days a week, Tuesday/Wednesday in office
START DATE: October 2024
SHIFT: Monday Friday, 8 am to 4 pm
We are looking for a Patient Financial Services Collector
In this role, you will be tasked with addressing complex patient account issues under general supervision
Your main objective will be to manage and resolve patient accounts effectively.
MAIN RESPONSIBILITIES
- Handle complex insurance claims by analyzing system-generated work queues, reviewing insurance contracts, and scrutinizing various reports
- Identify and collect receivable balances due from third-party insurers
- Fulfill annual requirements for mandatory education
- Meet or exceed the set standards for both productivity and the quality of work
- Deliver outstanding customer service consistently
- Carry out any other tasks as required
QUALIFICATIONS
- A minimum of a High School Diploma or GED is required
- At least three years of experience in Healthcare Collections is necessary, with specific experience in using the EPIC system
- Candidates with more than four years of experience in Healthcare Collections is desired
- A strong understanding of third-party insurance and public assistance programs is essential
- Exceptional ability to focus on details, highly organized, and proficient in using computers
Professional demeanor is a must
EOE STATEMENT
We are an equal opportunity employer
We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law
