Patient Intake/Admissions Rep - Apidel Technologies
Hartford, CT 06156
About the Job
Join the Aetna /Centralized Peer to Peer team as a scheduler and be part of a dynamic team that supports a business that positively impacts over 20,000 patients a month! Key responsibilities Schedule discussions with the provider and our MD for denied service request. responding to phone and fax inquiries. Research and resolve provider questions.
Minimum 2 years customer service experience. Excellent communication skills, including a strong command of the English language and the ability to clearly articulate program details to customers over the telephone. Strong ability to multi*task and organize workload for efficient use of time.
Duties
Minimum 2 years customer service experience. Excellent communication skills, including a strong command of the English language and the ability to clearly articulate program details to customers over the telephone. Strong ability to multi*task and organize workload for efficient use of time.
Experience
Minimum 2 years working with healthcare insurance. Knowledge of medical terminology. Experience in a pharmacy setting.
Position Summary
Join the Coram /specialty infusion services team as a Patient Admission Coordinator and be part of a dynamic team that supports a business that positively impacts over 20,000 patients a month! Key responsibilities Process orders from referral sources and patients, responding to phone and fax inquiries. Research and resolve patient/customer questions. Assessing patient needs and documenting referral requests for coordination of care and provide information pertaining to equipment supplies and services. Relay insurance coverage to referral sources and patients and discuss forms required for billing with patients.
Education
Verifiable High School diploma or GED is required.
What days & hours will the person work in this position List training hours, if different.
M-F 8:AM-5PM EST