Patient Navigator Specialist - SGA Inc.
San Francisco, CA
About the Job
Software Guidance & Assistance, Inc., (SGA), is searching for a Patient Navigator Specialist for a Contract assignment with one of our premier Healthcare clients in San Francisco, CA .
Responsibilities :
Prepare patient clinic charts, abstract data from complex medical records and assist in compiling detailed treatment summaries; schedule patients for clinic appointments and act as patient and clinician liaison to ensure smooth clinic operations; educate patients/families about the clinic process and perform operational tasks; communicate daily with patients and other hospital subspecialty departments to coordinate patient care; maintain the H2M patient database; helps to coordinate insurance authorization for neuropsychologist appointments, prepare educational materials and maintains and updates departmental administrative manual; act as an intermediary between services and departments and maintaining continuum of care between inpatient to outpatient clinic ; manage intake packets ; create, clean, update, and manage databases and comprehensive datasets and reports; report patient progress to management; perform other duties as assigned
Required Skills:
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/ .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.
Responsibilities :
Prepare patient clinic charts, abstract data from complex medical records and assist in compiling detailed treatment summaries; schedule patients for clinic appointments and act as patient and clinician liaison to ensure smooth clinic operations; educate patients/families about the clinic process and perform operational tasks; communicate daily with patients and other hospital subspecialty departments to coordinate patient care; maintain the H2M patient database; helps to coordinate insurance authorization for neuropsychologist appointments, prepare educational materials and maintains and updates departmental administrative manual; act as an intermediary between services and departments and maintaining continuum of care between inpatient to outpatient clinic ; manage intake packets ; create, clean, update, and manage databases and comprehensive datasets and reports; report patient progress to management; perform other duties as assigned
Required Skills:
- Candidates must have: experience running outpatient clinics where they support patients in clinic.
- Acquiring knowledge of Patient Rights & Responsibilities, Joint Commission standards, and Centers for Medicare / Medicaid regulations. Knowledge of Medical Terminology. Knowledge of data collection, compilation, and analytical techniques.
- Skills to comprehend and assess patient's grievances to quickly locate appropriate resource for assistance. Working knowledge of the organization and how to get issues resolved.
- Solid interpersonal and customer service skills. Ability to be diplomatic and highly organized. Ability to remain calm under pressure and apply sound judgment.
- Ability to work independently in a fast-paced, demanding environment with minimal supervision. Ability to manage and oversee multiple tasks simultaneously, including high daily call volume.
- Ability to communicate effectively, both orally and in writing.
- Proficiency with Windows-based software including Microsoft Word, Excel, Outlook. Knowledge of computer systems and software used in functional area.
Preferred Skills:
- Previous clinical experience.
- Bilingual in Spanish.
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/ .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.
Source : SGA Inc.
