PATIENT PROCESSING PRE CERT SCHEDULING SPECIALIST - OIFED - East Alabama Medical Center

• EAMC MISSION

  • At East Alabama Medical Center, our mission is high quality, compassionate health care, and that statement guides everything we do. We set high standards for customer service, quality, and keeping costs under control.
• POSITION SUMMARY
  • The Patient Processing Pre-certification Scheduling Specialist functions in a high volume, fast-paced environment. The Specialist provides courteous and efficient service to patients and physician offices while scheduling requested appointments across multiple locations. Concise communication skills and excellent customer service are a must for this position. The Specialist should be a driven, self-motivated individual who is able to move between tasks quickly, making the most of their time.
• POSITION QUALIFICATIONS
  • Minimum Education
    • High School Diploma or equivalent
  • 
    Minimum Experience
    • 1-2 years customer service experience, including working on a computer.
  • 
    Required Registration/License/Certification
    • N/A
  • 
    Preferred Education
    • Associate Degree in Business or Health related field, Knowledge of Medical Terminology Preferred, Knowledge of ICD-10 and CPT coding preferred
  • 
    Preferred Experience
    • 1-2 years healthcare/hospital experience and/or customer service experience.
    • 1-year computer experience and the ability to type and spell accurately.
  • 
    Preferred Registration/License/Certification
    • Certification of Patient Accounts preferred.
  • 
    Other Requirements
    • N/A

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