Patient Safety Technician - UnityPoint Health

Robert Young Center - CADS

Patient Safety Aide

Location:  Davenport, Iowa

Shifts Available:

PRN, Part-Time, and Full-Time

2nd and 3rd Shift

This position is responsible for providing support services for clients surrounding activities of daily living. Throughout the day work includes monitoring client activity, interacting with clients, and documenting client activity. This position assists with maintaining a therapeutic, safe environment utilizing the Robert Young Center guiding principles of trauma informed care.

Why UnityPoint Health? 

• Commitment to our Team – For the third consecutive year, we're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare for our commitment to our team members. 
• Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve. 
• Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. 
• Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation. 
• Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience. 
• Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve. 

Visit https://dayinthelife.unitypoint.org/ to hear more from our team members about why UnityPoint Health is a great place to work. 

Maintaining and Monitoring of Building

• Cleaning building, completing laundry, stocking supplies, and preparing food for clients
• Respond to calls and provide front desk coverage
• Completes safety rounding to maintain therapeutic, secure, and safe environment for patients/visitors/staff including enforcement of rules.
• Accurately documents safety rounds.
• Intervenes appropriately and therapeutically in crisis situations using crisis intervention preventions and trauma informed care.

Client Care

• Demonstrate competence in recognizing and responding to patients physical, mental, emotional and developmental needs utilizing crisis prevention intervention and trauma informed care
• Demonstrates the ability to display compassion, empathy, and calmness in all interactions, including stressful interactions with clients/families/visitors/co-workers.
• Maintains a professional attitude and personal behavior which enhances the efficacy of the therapeutic environment through courteous interactions with all, showing compassion for the client and family, and ensure client privacy

Technical/Administrative

• Complete admit & reentry process including admission paperwork and check in of client belongings
• Complete urine screens
• Document in paper & electronic logs & charts
• Participate in shift change responsibilities.

Education:

• High school diploma or equivalent.

Experience:

• Knowledge of proper food handling and preparation.

• Mental health or substance disorder experience preferred.

License(s)/Certification(s):

• Possession of a valid Class “D” Iowa driver’s license or an equivalent license from the employee’s state of residence.

• CPR

• CPI (Crisis Prevention and Intervention) training, initial & yearly renewal

Knowledge/Skills/Abilities:

• Must have thorough knowledge of proper food handling and preparation
• Must have thorough knowledge of the federal drug and alcohol confidentiality law (42 C.F.R. Part 2) and the Health Insurance Portability and Accountability Act.
• Must have the ability to communicate effectively, orally and in writing in English.
• Must be able to deal effectively with mentally ill and/or substance abuse clients and a multi-disciplinary team of professional staff.
• Must have the ability to work in a situation with a high degree of physical and emotional strain. 

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