Patient Scheduler, LPN/MA - GENESIS Health System

Position Title: Patient Scheduler, LPN/MA

Department: Genesis Cancer Clinic Davenport

Purpose: Schedules multi-facility ancillary tests, procedures and infusions accurately and efficiently according to Genesis Health System and departmental standards. Obtains acceptable diagnosis and pre-authorization for optimal financial reimbursement.

Report To: Manager

Supervisory Responsibility: No Supervision: The job does not require the provision of guidance or supervision to others. There is no formal responsibility for directing others.

Materials Responsibility: Limited: Work requires limited responsibility for material resources. Examples of resources could include supplies, equipment, inventories, small budgets, and other similar material assets. The employee has a limited amount of control over these resources. The cost of errors is also limited in terms of damage, waste or financial loss. Problems associated with material resources are not complex. The volume of resources may vary, but the level of difficulty in dealing with these resources is uncomplicated.

Key Relationship: Co-workers/Health System Employees, Outside Agencies/Other Health Care Providers, General Public/Visitors/Volunteers, Physicians/Medical Office Staff, Students/Interns/Residents/Outside Instructors, Patients, Families, and Significant Others, Vendors/Clients, Third Party Payors/Insurance Companies, Auditors/Review Agencies

POSITION SPECIFICATION

Education: High school plus additional course work up to 2 years

Field Of Study: Health Care Studies

Special Training: Basic Life Support

Training Preferred: ICD and CPT code knowledge

Licensure/Registration: LPN in Iowa & Illinois or Certified Medical Assistant within 6 months of hire.

Experience: More than 1 year experience required.

Interpersonal Skills: Interaction is with a variety of people inside or outside the organization. Communications are of moderate difficulty and sensitivity. Contact with others may involve detailed & lengthy dialogues & exchanges of information. Requires a moderate amount of interpersonal skills. Interactions involve dealing with moderately complicated problem situations or stressful encounters.

Working Conditions: There is very limited exposure to adverse environmental conditions. Some undesirable or unpleasant environmental characteristics may occur but the physical environment is generally safe and there is minimal health risk. No safety equipment or unusual precautions are required. The amount of time the employee may experience these minor adverse conditions would be limited to 10% or less of the work day.

Possible Exposure to Blood Borne Pathogens: None

Miscellaneous:

PI254183989