Patient Service Associate - Outpatient Rapid Observation Center - Sinai Hospital - LifeBridge Health

Outpatient Rapid Observation Center (OROC) – Patient Service Associate

Join us at the forefront of patient care! Be part of the pioneering team launching our brand new rapid observation unit at Sinai Hospital. You'll have the unique opportunity to shape the unit from the ground floor, influencing protocols and using cutting-edge technology.

This fast-paced environment offers diverse clinical experiences and the chance to develop your skills in a collaborative and innovative setting. Advance your career with us and make a lasting impact on patient care!

About the unit:

• Newly constructed 19-bed closed observation unit – focus on the following diagnoses:

• Chest pain, Syncope, COPD Astha Exacerbation, Pneumonia, TIA, UTI, AKI, Dizziness & Peripheral Vertigo, ESRD and Missed Dialysis, Cellulitis and Intractable Nausea and Vomiting.

• Plan of care focused on discharging patients safely with protocolized care pathways within 24 hours
• Increased nurse autonomy in facilitating care plan with support of Charge Nurse and Throughput Nurse
• Designated provider team (MDs/ APPs) available with Care Management support

JOB SUMMARY:

Perform a variety of secretarial support functions to assist the physician and other clinical staff in the emergency department.

• Performs a variety of clerical responsibilities to support the department staff.
• Exhibit a positive attitude and a willingness to provide assistance to all patients, families and coworkers.
• Maintain and process medical records for all department visits.
• Work with various departments within the facility to coordinate supplies and repairs of equipment.
• Demonstrates teamwork through collaboration and working cooperation within own department and other departments.

REQUIREMENTS:

• Entry level knowledge; basic employment skills. Degree or HS Diploma not required.
• Minimum of 1 year of experience required; 3+ years of experience preferred.
• Competency with basic computer skills and programs
• Familiar with medical terminology

In addition to comprehensive health and retirement benefits, team members also enjoy:

• 403(b) retirement matching
• Tuition reimbursement
• Free parking
• Working for a nonprofit system with opportunities for Federal student loan forgiveness programs for those who qualify
• Home-buying assistance
• Wellness incentives...and more!

About Sinai Hospital:

Sinai Hospital houses a Level 2 Trauma Center, a busy emergency department with specialized centers, and a range of services spanning cardiology, oncology, orthopedics, and more. True to their Jewish heritage, Sinai Hospital emphasizes serving the greater Baltimore community, providing compassionate and high-quality healthcare to all.

About LifeBridge Health

With five acute care centers and nearly 150 locations throughout the region, millions of patients and their families have trusted LifeBridge Health with their health for over one hundred and fifty years.

We deliver innovative, high-quality care centered on improving patient health and champion preventive services, educational programs and wellness offerings to the people of Greater Baltimore and across the state of Maryland.

#observation #opunit #outpatient #rapidcare

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