Patient Service Representative - United Surgical Partners International
Gilbert, AZ
About the Job
Arizona Advanced Endoscopy is seeking a motivated Patient Service Representative to join our team. We are a fast-paced ASC (Ambulatory Surgery Center) environment, committed to delivering the highest quality care and experience for patients and their families.
Job Summary
As a Patient Services Representative, you will greet and check in patients, verify their personal and insurance information, and schedule appointments. You'll handle patient inquiries, process payments, maintain confidential records, and ensure smooth communication between patients and clinical staff. Additionally, you will distribute necessary paperwork and provide pre-procedure instructions, ensuring a positive patient experience from start to finish.
As a valued member of USPI, your health and well-being are important to us. We are proud to provide you and your dependents with valuable and significant benefits. USPI recognizes the importance of work-life balance and offers additional benefits to support you both personally and professionally.
What We Offer:
Competitive wages
Opportunities for professional development
Health, Dental & Vision Coverage
401(k) retirement plan
Paid Time Off (PTO)
Company Paid Holidays
Employee Assistance Programs
Health Savings Account (HSA)/Flexible Spending Account (FSA)
Education Assistance
Short-Term Disability and Long-Term Disability Insurance
Travel Assistance (when 100 miles from home for business or vacation)
Free parking
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- Strong interpersonal and communication skills.
- Proficiency in scheduling software and basic computer skills.
- Ability to multitask and remain calm in a fast-paced environment.
- Knowledge of medical terminology and insurance processes (a plus).
- Bilingual communication skills (preferred but not required).
- High school diploma or equivalent (required).
- Experience in a medical office setting, particularly in gastroenterology or surgery centers (preferred).
Source : United Surgical Partners International
