Patient Service Representative - Physical Rehabilitation Network

We are seeking an enthusiastic and versatile Patient Service Representative (PSR) to join our dynamic out-patient orthopedic clinic. We take pride in our ability to provide the highest level of personable care and superior customer service.

We have an experienced staff that provides ample opportunities for mentorship.

Company: Complete Balance Solutions

Pay: $19-21/hr

Schedule: Full time or part time M-F 

Location: 23141 Moulton Pkwy Laguna Hills, CA 92653

Job Duties:

• Greet patients promptly and in a helpful manner
• Answer incoming phone calls
• Schedule patient appointments
• Obtain accurate patient health insurance, demographics and referral information
• Collect necessary co-pays and patient financial responsibilities at time of visit
• Reconcile payment reports
• Perform general administrative tasks including faxing, e-filing, and managing patient records
• Obtain authorizations (training available)
• Work with other staff members to maintain cleanliness and appearance of work area, lobby and treatment spaces

Job Requirements:

• 6+ months medical office administration experience preferred
• Strong customer service and communication skills
• Basic computer and software skills
• Ability to multi-task well under pressure
• Extremely detail-oriented and thorough
• Team player with a positive attitude
• Passionate about physical therapy

Physical Requirements:

• Must be able to lift and carry or otherwise move 25-50 pounds regularly/occasionally.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.