Patient Service Representative - TidalHealth

Why work at TidalHealth?

Looking for a rewarding place to work? Choose TidalHealth. Our hospitals have been named among the Top 5 percent of all U.S. hospitals by Healthgrades and a five-star hospital by the Centers for Medicare & Medicaid Services. Located just 30 minutes from the beach, TidalHealth offers the widest array of specialty and subspecialty services such as neurosurgery, cardiothoracic surgery, joint replacement, emergency/trauma care, comprehensive cancer care, wound care and clinical trials and research. Take advantage of our tuition assistance and residency programs to grow both personally and professionally.

Patient Service Rep Position Summary

The primary function is to provide secretarial support for the facility (coordinate communications, register and greet patients and maintain financial information) under the direct supervision of the office supervisor.

Patient Service Rep Position Requirements

Education

• High School Diploma or GED required.
• Medical terminology and/or medical secretarial degree (2years) preferred.

Experience

• Minimum of three (3) years secretarial experience required.
• Experience in a healthcare setting is preferred.
• Knowledgeable with Microsoft Office computer programs, practice management systems and spreadsheets preferred

Patient Service Rep Work Schedule

• 12 hr shifts M-F 8a-8p, Sat/Sun 8a-6p

Patient Service Rep Benefits

• At TidalHealth, full-time employees working at least 72 hours per pay period, part-time employees working at least 36 hours per pay period and part-time employees working at least 30 hours or more on weekends only are eligible for benefits.
• Benefits include medical, prescription, vision, dental, flexible spending accounts, disability insurance plans, life insurance, paid time off plans, retirement plans, tuition assistance, employee assistance, and access to on-site childcare and a credit union.

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