Patient Service Specialist - CONCENTRA HEALTH SERVICES, INC.
MADISON, WI
About the Job
JOB REQUIREMENTS: Patient Service Specialist Location US-WI-Madison Job
ID 304204 Pos. Category Medical Center - Front Office Pos. Type Full
Time Overview Are you ready to take your career to new heights? At
Concentra, you will be a vital member of our patient care team and play
a crucial role in providing exceptional care to our patients. Our
mission is to improve the health of America's workforce, one patient at
a time. Join us at Concentra and see how your clinical competency and
compassion can make a meaningful difference in the lives of the patients
you serve. The Patient Service Specialist performs complex
administrative duties including but not limited to patient registration,
patient scheduling, providing excellent customer service to clients, and
management of multi-line phone system. This role requires a general
knowledge of various systems and/or procedures. This position ensures
that every patient is treated with quality clinical care and is provided
a welcoming and respectful experience. Responsibilities Greet patients
and visitors Communicate wait times to patients and direct them
accordingly Obtain authorization, as needed, to process patients for
services Check in patients using appropriate patient management system
Explain all required forms to patients and ensure proper completion of
all paperwork Answer incoming telephone lines and direct the caller
accordingly Contact patients regarding appointment reminders,
rescheduling, or cancellations. Check out patients in appropriate
patient management system and distribute records File paperwork, medical
records, and correspondence Maintain inventory of office supplies and
printed forms Manage dissemination of all paperwork to outside parties
including non-injury, custody, and control forms Follow HIPAA guidelines
and safety rules Attend center staff meetings Participate in initial and
ongoing training as required Complete processing of patient referrals
including accurate checkout, paperwork processing, patient education,
and communication with Client Support Group Assist Center Operations
Director or other leader in managing daily administrative functions
Assist in maintaining a neat, clean, and orderly appearance throughout
the facility Use employer reporting tool to scan and distribute employer
results and paperwork Review clinician transcriptions and enter
applicable charges via internal charge entry system. Perform some
medical assistant duties such as breath alcohol... For full info follow
application link. EOE, including disability/veterans We consider
applicants for all positions without regard to race, color, religion,
creed, gender, national origin, age, sexual orientation, gender
identity, disability or medical or veteran status in accordance with
federal law. In addition, Concentra Inc. complies with applicable state
and local laws prohibiting discrimination in employment in every
jurisdiction in which it maintains facilities. * APPLICATION
INSTRUCTIONS: Apply Online: ipc.us/t/ECD5064A4ADD4EF4
ID 304204 Pos. Category Medical Center - Front Office Pos. Type Full
Time Overview Are you ready to take your career to new heights? At
Concentra, you will be a vital member of our patient care team and play
a crucial role in providing exceptional care to our patients. Our
mission is to improve the health of America's workforce, one patient at
a time. Join us at Concentra and see how your clinical competency and
compassion can make a meaningful difference in the lives of the patients
you serve. The Patient Service Specialist performs complex
administrative duties including but not limited to patient registration,
patient scheduling, providing excellent customer service to clients, and
management of multi-line phone system. This role requires a general
knowledge of various systems and/or procedures. This position ensures
that every patient is treated with quality clinical care and is provided
a welcoming and respectful experience. Responsibilities Greet patients
and visitors Communicate wait times to patients and direct them
accordingly Obtain authorization, as needed, to process patients for
services Check in patients using appropriate patient management system
Explain all required forms to patients and ensure proper completion of
all paperwork Answer incoming telephone lines and direct the caller
accordingly Contact patients regarding appointment reminders,
rescheduling, or cancellations. Check out patients in appropriate
patient management system and distribute records File paperwork, medical
records, and correspondence Maintain inventory of office supplies and
printed forms Manage dissemination of all paperwork to outside parties
including non-injury, custody, and control forms Follow HIPAA guidelines
and safety rules Attend center staff meetings Participate in initial and
ongoing training as required Complete processing of patient referrals
including accurate checkout, paperwork processing, patient education,
and communication with Client Support Group Assist Center Operations
Director or other leader in managing daily administrative functions
Assist in maintaining a neat, clean, and orderly appearance throughout
the facility Use employer reporting tool to scan and distribute employer
results and paperwork Review clinician transcriptions and enter
applicable charges via internal charge entry system. Perform some
medical assistant duties such as breath alcohol... For full info follow
application link. EOE, including disability/veterans We consider
applicants for all positions without regard to race, color, religion,
creed, gender, national origin, age, sexual orientation, gender
identity, disability or medical or veteran status in accordance with
federal law. In addition, Concentra Inc. complies with applicable state
and local laws prohibiting discrimination in employment in every
jurisdiction in which it maintains facilities. * APPLICATION
INSTRUCTIONS: Apply Online: ipc.us/t/ECD5064A4ADD4EF4
Source : CONCENTRA HEALTH SERVICES, INC.