14143BR

Patient Services Rep-Community Specialist; 1.0FTE; Day/PM Shift

HSP Child & Adol Psychiatry OP

Child/Adolescent Psych Hospital

Benefit Eligible

Job Description

The Patient Services Representative/Community Specialist facilitates the functioning of the Child and Adolescent Psychiatry Unit program in a variety of supportive functions to include, but not be limited to, the following:

• Child and Adolescent facility front entrance reception desk reception
• Support for the Child/Adolescent Intensive Outpatient Services (IOS) program.
• Facilitates outpatient registration and supports authorization processes.
• Provides professional staff clerical assistance and support in conjunction with the department Administrative Assistant.
• Secretarial support as assigned.

• Commitment to our Team – We’ve been named a Top 150 Place to Work in Healthcare 2022 by Becker’s Healthcare for our commitment to our team members.  
• Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.  
• Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  
• Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.  

• Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.  
• Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.  

• High School Diploma or equivalent
• Experience in a customer service or administrative support role in a healthcare setting.
• CPR
• Knowledge of general MS office systems including Outlook, Word and Excel.
• Proficiency with keyboarding.
• Customer service experience
• Effective verbal and written communication skills
• CPI Training within 90 days of hire.
• Use of usual and customary equipment used to perform essential functions of the position.

• Once or more years of experience in a Mental Health setting.
• Knowledge of registration processes, Epic Cadence program.
• Knowledge of medical terminology.

FTE

1.0

Work Schedule

Day/Pm shift

Hours Per Week

40

Compensation

Commensurate with experience.

Site Address

8102 Wellness Way

City

Madison

Zip Code

53719