Patient Services Representative- PRN - Cooper University Hospital
Camden, NJ 08103
About the Job
About Us:
At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies, and research protocols. We have a commitment to our employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short Description:- This position has a strong emphasis on customer service to our patients.
- Must ensure quality patient scheduling, positive telephone etiquette and customer
satisfaction in support of the mission of Cooper University Hospital. - Serve as the front-line contact person for all incoming patients.
- Greet, register, schedule, collect point of service copays and provide general information to
patients and their families using AIDET. - Must have the ability to be organized, take independent action and project Cooper’s values
to both customer and co-workers. - Serves as patient’s non-clinical navigator during discharge coordination.
- Computer literate. Excellent communication and customer service skill.
- Some knowledge of medical insurances. Knowledge of IDX helpful. Experience in a medical environment strongly preferred.
- High School Diploma or Equivalent required.
Source : Cooper University Hospital