PATIENT SERVICES SPECIALIST - University of Washington

Req #: 239644 Department: UW MEDICAL CENTER NORTHWEST MERIDIAN WOMEN HEALTH Posting Date: 10/25/2024 Closing Info: Closes On 11/29/2024 Salary: $25.81 - $37.48 per hour Shift: First Shift Notes: As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-classified-staff-20210208.pdf) UW Medical Center - Northwest Meridian Womens Health Clinic has an outstanding opportunity for a **Day Shift, Full-time, Patient Services Specialist.** **WORK SCHEDULE** Monday - 10:30am - 7pm Tuesday - Friday 7:30am - 4pm **POSITION HIGHLIGHTS** + Conveniently located near public transportation + Make a difference for the patients and employees we serve + Opportunity to provide career growth **RESPONSIBILITIES** + Responds to patients' needs and concerns as appropriate + Investigates complaints and works with office Lead, Supervisor or Manager to find solutions + Accepts patient payments (co-pays, deposits, etc.) + Coordinates and assists in scheduling ancillary appointments and consults + Reviews daily schedules to identify required medical records requests + Orders, coordinates, and distributes medical records as needed + Scans all in house test results, ultrasounds, ECGs and attaches to appropriate order + Reviews the Epic Referral Queue daily for incoming orders and new patient referrals **SPECIALTY** + Management of obstetrical panels for multiple physicians + Scheduling and management of appointments for obstetrical patients + Management of obstetrical patient education + Review of appointment reports to identify patients for new obstetrical appointments are appointed correctly + Managing of referrals from outside providers + Coordination of hospital procedures and appointments related to pregnancy **QUALIFICATIONS** High School graduation or equivalent AND two years Patient Services Specialist 2 experience OR equivalent education/experience. **ABOUT UW MEDICAL CENTER-NORTHWEST** UW Medical Center is an acute care hospital located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in six specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances.The UW Medical Center-Northwest campus offers emergency and inpatient and outpatient medical, surgical, and therapeutic care. It is located in north Seattle on a beautiful, easy-to-access 44-acre campus that includes the neighboring **Northwest Outpatient Medical Center** and **Specialty Care Meridian Pavilion.** **Teamwork. Community. Opportunity. (https://www.uwmedicine.org/about/career-opportunities/uw-medical-center-northwest)** **ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER** UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. **Become part of our team. (https://www.uwmedicine.org/jobs)** Join our mission to make life healthier for everyone in our community. University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.