Patient Support Specialist - Bilingual - TEKsystems

As the Medical Receptionist - Bilingual

If you’re ready to explore the next step in your career:

You’ll enjoy…

Career Opportunities – Tons of growth opportunities for your career

Standard Hours – 100% in office role. Monday-Friday (8:00 am - 5:00 pm)

Competitive Pay - $18.00 an hour

Expedited Interviews – Access to additional Resume support and pre-interview questions

Great Benefits – Take advantage of a Blue Cross Blue Shield benefits package (Dental, vision, 401k)

Top Local Company – Join one of the largest employers and hospitals within the Atlanta area

A day in the role…

• Assist patients with scheduling their medical appointments.
• They use an appointment scheduling software called Dash which overlays their EMR (NexGen) to help with scheduling. T
• Team Leads handle most of the rescheduling.
• Handling inbound calls 95% of the time - answering inquiries or transferring due to the mainline having limited prompts & about 30% of the calls are scheduling.
• Handling outbound calls 5% of the time for follow up with patients.

Skills and Strengths:

Strong Computer Skills | Great Customer/Patient Service | Medical Terminology | Patient Registration | Medical Insurance Knowledge | Insurance Payer Knowledge | EMR Systems | Patient Scheduling | Patient Service | Call Center | Medical Scheduling | Appointment Setting | Fast Paced | Strong Initiative | Multi-Tasking | Computer Savvy | Spanish | Bilingual | Medical Interpreting

Core Experience:

• Spanish Bilingual - to the level of assisting Spanish speaking patients
• Medical Call Center
• Scheduling Experience (6+ months)
• Medial Receptionist Experience
• EMR - electronic medical records
• Ability to work in a fast paced environment
• Strong customer service experience - high volume calls
• Insurance Payer Knowledge

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.