Patient Transporter (Pool/PRN/Per-Diem) - Orlando Health

Department: STC Transportation

Status: Per-Diem/PRN/Pool

Shift: As Needed (8 - 10 hour shifts between 7am - 7pm)

Title: Transporter | Patient Transporter 

ORLANDO HEALTH - ST. CLOUD HOSPITAL

Situated in the heart of St. Cloud, Florida, Orlando Health St. Cloud Hospital is an 84-bed acute-care community hospital offering comprehensive emergency, inpatient and outpatient care. Specialties include cardiology, critical care, infectious disease, orthopedics, radiology and surgical services. The ER features a designated geriatric section for specialized emergency care, and the hospital has earned The Joint Commission’s Gold Seal of Approval® for Advanced Primary Stroke Center Accreditation. The campus also is home to Outpatient Rehabilitation Services and a Wound Healing and Hyperbaric Center. Orlando Health St. Cloud has been recognized as an outstanding employer in the healthcare industry on a national level, receiving Modern Healthcare’s Best Places to Work award in 2022 and 2023.

Forbes has named Orlando Health as one of America's Best-In-State Employers. Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions.

“Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you.

TOP REASONS TO CHOOSE ORLANDO HEALTH - DR. P. PHILLIPS HOSPITAL

• Competitive Pay
• Evening, nights, and weekend shift differentials offered for qualifying positions.
• All Inclusive Benefits - that start day one!
• Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees (ask the recruiter for more info about our benefits!)
• Forbes Recognizes Orlando Health as a Best-In-State Employer
• Forbes has named Orlando Health as one of America's Best-In-State Employers for 2021. Orlando Health is the top healthcare organization in the Metro Orlando area to make the prestigious list. "We are proud to be named once again as a best place to work," said Karen Frenier, VP (HR). "This achievement reflects our positive culture and efforts to ensure that all team members feel respected, supported and valued.
• Employee-centric
•  Orlando Health St. Cloud has been recognized as an outstanding employer in the healthcare industry on a national level, receiving Modern Healthcare’s Best Places to Work award in 2022 and 2023

Essential Functions

• Provide safe and efficient transport of patients to all areas of the hospital. Assess patient to determine the most effective method for transport.
• Communicate vital patient information with the department manager, group leads and other appropriate team members.
• Responsible and accountable for reaching individual productivity standards established by the department.
• Transport charts and specimens in an efficient and confidential manner.
• Maintain all transportation equipment and assure its cleanliness and sanitary condition.
• Demonstrates ability to log into and manipulate Allscripts Transport Tracking systems effectively and efficiently.
• Understand and demonstrate outstanding customer service behavior and attitude, which will support and facilitate the mission, vision, and values of Orlando Health.
• Aid in informing customers, nursing units, and diagnostic departments of delays.
• Proactively seeks prevention of fire and safety hazards by storing equipment in designated areas.
• Possess the ability to adjust the liter flow and determine PSI in an oxygen tank as well as the ability to transfer an oxygen regulator from one oxygen tank to another.
• Has the knowledge and ability to safely remove a telemetry unit from a patient.
• Follows hospital and departmental policies with special attention to safety, dress, attendance, punctuality and display of ID badge.
• Handles work related information in a confidential manner to maintain HIPAA compliance.
• Cooperates effectively and efficiently with team members to consistently meet the changing needs of the patient, department, and/or hospital.
• Assist in the distribution and retrieval of clinical equipment throughout the facility.
• Assist in cleaning equipment and restocks standby storage areas or returns it to the equipment room.
• Assist in the distribution, retrieval, and maintenance of orthopedic equipment such as CPM, hot/cold therapy machines, trapeze bed frames, patient lifts, and traction weights and pulleys.
• Transports and delivers items, equipment, and medications (excluding controlled substances and IV chemotherapy drugs) throughout the facility.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Education/Training

• Ability to read and recognize similarities and differences between words and between series of numbers.
• Ability to write simple correspondence. Ability to respond to common inquiries or complaints from customers.
• Must be capable of accessing and using all department related computer systems such as but not limited to the TeleTracking programs that include Bed Tracking and Service Response where applicable, Outlook Email, Allscripts Transport system.
• Must be able to complete required mandatory educational training.

Licensure/Certification

If required for area, must complete and be certified in:

• BLS/HealthCare Provider certification preferred, may obtain within 6 weeks of hire 

Experience

• Demonstrated experience in a patient care setting or a customer service role.
• Prior Customer Service Experience