Payment Processing Associate - Qcells

POSITION DESCRIPTION:

The Payment Processing Associate is responsible for executing procedures, such as providing services to clients and internal operations through data entry, verifying payment information accuracy, and processing payments in line with Company guidelines. In addition, this position communicates with vendors, customers, and internal stakeholders regarding payment status and inquiries while resolving issues as needed. This role includes maintaining organized payment documentation for compliance with audit and regulatory requirements and providing service support related to payment. This position reports to the Sr. Payment Processing Specialist or another senior management personnel that the President of the Company may designate.

This position may be remote or based out of one of our offices in Irvine, CA; San Francisco, CA; or Teaneck, NJ, with a potential in-office schedule set at the direct manager’s discretion in accordance with the company policies and procedures.

RESPONSIBILITIES

• Perform business support or technical work, using data organizing and coordination skills, and/or tasks based on established procedures.
• Provide production services to client operations by performing data entry tasks.
• Verify the accuracy of payment information, such as invoice amounts, payment terms, and recipient details.
• Accurately process the information provided using the posting rules and guidelines set forth by the client.
• Communicate with vendors, customers, or internal stakeholders regarding payment status, inquiries, or disputes, aiding and resolving any issues as needed.
• Maintain organized and up-to-date documentation related to payments, including invoices, receipts, and other financial records, ensuring compliance with audit and regulatory requirements.
• Provide customer service support related to payments, assisting customers or clients with inquiries, payment options, or resolving payment-related issues.
• Process Investor Custodian file processing daily
• Enhance skills within an analytical or operational process.
• Follow standardized procedures and practices.
• Work with a moderate degree of supervision.

REQUIRED QUALIFICATIONS
 

• Minimum of High school diploma with 2+ years of experience working in Finance Ops or Payment Processing, preferred knowledge of Cross border remittance basic financial principles.
• Proficiency with use of computer to maintain records, enter data, type, and make phone calls. 
• Ability to communicate clearly and professionally with coworkers, supervisors, and customers.
• Accurate and efficient work capability working with detailed records and complex information.
• Excellent organizational skills involving computer database recordkeeping.
• Ability to multitask and manage time effectively.
• Understanding of and ability to learn office procedures and operations quickly.

PREFERRED QUALIFICATIONS

• Familiarity with financial software and systems
• Understanding of audit and regulatory requirements related to payments and financial records.
• Advanced knowledge of Microsoft Office Suite, particularly Excel.

Hanwha Q CELLS America Inc. (“HQCA”) is headquartered in Irvine, CA, and handles sales for the North American region. It is a subsidiary of Hanwha Q CELLS Co., Ltd., one of the world´s largest and most recognized photovoltaic manufacturers for its high-performance, high-quality solar cells and modules. It is headquartered in Seoul, South Korea (Global Executive HQ) and Thalheim, Germany (Technology & Innovation HQ). Through its growing global business network spanning Europe, North America, Asia, South America, Africa, and the Middle East, the company provides excellent services and long-term partnerships to its customers in the utility, commercial, government, and residential markets. Hanwha Q CELLS is a flagship company of Hanwha Group, a FORTUNE Global 500 firm, and a Top 8 business enterprise in South Korea. HQCA recently acquired Geli, a leading developer of Energy Management System software for energy storage, solar, and other renewable resources.