Payments Controls Management Lead - Executive Director - JPMorgan Chase Bank, N.A.

We are seeking an Executive Director for our Commercial Investment Bank (CIB) Payment Controls team. This role involves aligning cross-functional support to the Sanctions and Regulatory Operations and Control Management business priorities, promoting the Payment Controls agenda, and leading governance across the program. The successful candidate will collaborate with global and regional partners across Payments, and work closely with the Head of Payment Controls to develop and implement the Payments end-to-end controls strategy. This role is integral to our Firm-wide Control Management team, which provides a centralized view of all control functions and promotes real time problem detection, escalation, review, and solutions.

As a Payments Controls Management Lead - Executive Director within the Commercial Investment Bank (CIB) Payment Controls team, you will be responsible for aligning end-to-end cross-functional support to the Sanctions and Regulatory Operations and Control Management business priorities. You will promote and partner on the execution of the Payment Controls end-to-end agenda and lead governance across the program. This role provides an opportunity to closely collaborate with key global and regional partners across Payments including Operations, Technology, Product Management, and the horizontal functional managers.

Job responsibilities

• Lead oversight of the end-to-end system of controls that mitigates risk through active engagement, thematic reviews, risk analysis and control deep dive which continuously manage and reduce the Business's residual risk profile.
• Engage with and conduct regular reviews with senior leadership, stakeholder committees, or other relevant bodies to validate and assess priorities across the Payments control teams.
• Lead problem solving and data driven decision making, inclusive of process design, re-engineering, and target state modeling
• Identify and proactively manage risk to delivery of our end-to-end target operating model strategies.
• Navigate within the organization and align key stakeholders to influence, build consensus and get things done
• Deliver high quality, consistent and meaningful executive reporting, and analytics to identify trends and themes to support business decisions
• Create and deliver executive communications, status reporting, and metrics
• Manage via a mix of direct and matrix team members and help them build/develop the right skills, experience, knowledge, and capacity in support of the above
• Provide primary control responsibilities and oversight for all controls impacting Sanctions and Regulatory Operations business globally, including front line controls, operational controls, and technology controls
• Chairing governance forums as necessary. Furthermore, playing a key escalation role as and when needed (to global and regional management)
• Oversee execution by the team of a regular testing program of existing control framework, including product and control reviews

Required qualifications, capabilities, and skills

• Knowledge and experience with Control design and evaluation concepts, Risk assessment processes, Key Risk Indicator and other metrics development and the ability to assess the relevance of internal and external standards and procedures
• Audit, CCOR and External Regulatory Exam readiness and management experience
• Experience leading proactive and deep dive process reviews, identification of opportunities to improve controls and leading projects/programs to implement and drive measurable results
• Ability to analyze problems, apply quantitative analytical approaches, communicate effectively and confidently (both oral and written), work well in cross-functional teams
• Relevant Payment industry experience, ideally coupled with business management and financial experience
• Experience managing global teams (direct and matrix) and managing successful relationships with globally dispersed stakeholders
• Experience managing, inspiring, and motivating teams, providing vision, creativity, presence, and credibility
• Confident communicator with ability to provide clear and succinct verbal and written updates for all levels of the organization, including escalation to senior management
• Solution oriented, leveraging a network to identify solutions and implement them
• Takes responsibility for issues and drives to resolution
• Proven ability to achieve quality results in a high-pressure, rapidly changing environment requiring flexibility / adaptability to changeable directives

Preferred qualifications, capabilities, and skills

• Payments product and operations knowledge preferred
• Technical and analytical skills / data management quality control experience preferred

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans