Payroll Account Manager - iBusiness Solutions

Are you looking for a stimulating role where you can utilize your payroll expertise and build strong relationships with clients? We have an exciting opportunity for a Full Time Payroll Account Manager at iBusinessSolutions in Sarasota. As a key player in our team, you'll have the chance to demonstrate your passion for accuracy and problem-solving skills while providing top-notch payroll services to our clients. This Onsite position offers a competitive pay range of $18-28 per hour, allowing you to showcase your talent and dedication in a supportive and collaborative environment.

Join us in making a difference in the payroll industry and apply today! You can get great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Competitive Salary, Paid Time Off, an Employee Care Fund, and a Chaplain EAP Service!

WHAT'S YOUR DAY LIKE?

As a Full Time Payroll Account Manager at iBusinessSolutions, you will play a vital role in providing exceptional customer service to maintain and enhance strong client relationships. Your adept communication skills will shine as you engage with clients through phone calls and emails, ensuring efficient and effective interactions. Your attention to detail will be crucial as you record and promptly process client payrolls in a dynamic work setting with frequent disruptions. Embrace the opportunity to continuously expand your knowledge by mastering our HCM system and supporting clients in utilizing various ancillary products. Join our team and empower clients in navigating the world of payroll with confidence and proficiency!

WHAT MATTERS MOST

To excel in the role of a Full Time Payroll Account Manager at iBusinessSolutions, candidates must possess a diverse skill set. The ideal candidate will showcase exceptional customer service skills, enabling them to cultivate and strengthen client relationships. Strong communication abilities, both over the phone and through emails, are essential for effective client engagement.

Accurate data entry and payroll processing skills are paramount, along with proficiency in entering and balancing client information. The role demands flexibility, efficiency, and adaptability to manage multiple tasks in a fast-paced environment with frequent interruptions. A motivated individual with a keen eye for detail, solid time management, and the ability to work both independently and collaboratively will thrive in this dynamic position.

Proficiency in Microsoft Office, particularly Excel, and a willingness to learn and train on new systems and products are key for success in this role.

Knowledge and skills required for the position are:

• Providing excellent customer service to retain and build solid working relationships with clients. Has the ability to communicate efficiently via phone and/or emails.
• Accurately recording and punctually entering and processing client payrolls.
• Entering and balancing client data and assists in the reconciliation of payroll accounts as needed.
• Able to learn, implement, and train clients on the HCM system and ancillary products.
• Assist with timekeeping, packing payroll packages and tax forms, and has the ability to learn our HCM report writer.
• Demonstrates efficiency and flexibility in performing detailed tasks in a fast-paced work environment with frequent interruptions.
• Is able to work both independently and with a team, has multi-tasking abilities, can adapt to quick environments and has excellent time management skills.
• Completing office tasks as needed and participating in departmental projects and initiatives.
• Self-motivation, strong attention to detail, team attitude and appropriate phone etiquette. Has proficiency in Microsoft Office, especially Microsoft Excel.
• Knowledge of payroll processing and payroll taxes preferred and the ability to maintain an updated knowledge of payroll laws (Wage and Hour Laws and multi state laws)

OUR TEAM NEEDS YOU!

So, what do you think? If you can meet these requirements and perform this job as described above, we would be thrilled to have you as part of our team!

This job description is not intended to be all-inclusive, and employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required.