PBX Manager - University Health
San Antonio, TX 78229
About the Job
PBX Manager Opportunity at University Health!
Healthcare: Excellent coverage for individuals and families with very low premiums and co-pays, and ZERO co-pays for medications filled at University Health. Dental, vision, pet insurance, flexible and health spending accounts.
Paid Time Off (PTO): Generous accrual rates that start on day one.
Retirement: We offer both a 457(b) and 403(b) deferred compensation programs.
Education Reimbursement: including college tuition reimbursement up to $600 per semester, continuing education up to $400 and certification reimbursement.
Life and Disability: Basic life paid by University Health, with optional plans for life and disability insurance.
Health and Wellness: Employee discounts, including gym memberships, employee health clinic, healing arts program, community events.
POSITION SUMMARY/RESPONSIBILITIES
Assists with planning, design, installation, billing, and maintenance of phones, overhead systems, and pagers. Works with the networking team to coordinate telecommunications systems capabilities and prepares activity and progress reports. Maintains knowledge and experience in Everbridge, ARC, and ECHO software systems. Analytical skills required to oversee and organize the work of others, and to develop and administer sound policies, procedures, budgets, and multidisciplinary practices. Creates protocols and training on emergency call/dispatch and demonstrated competence in area of expertise. Provides supervision and training for designated personnel. Serves as a representative in departmental, hospital and community task forces, committees, quality teams and advisory groups as appropriate.
EDUCATION/EXPERIENCE
Associate’s degree or progressively responsible experience in a related field required. Five years of experience as an operator on a multi-position switchboard and familiarity with radio paging systems is required, two years of which must be in a hospital or related health care. Two years experience with network systems such as Avaya, Cisco, and overhead paging systems required. Six months experience with IDX patient census software is preferred. One year experience with Windows Office is preferred. Six months experience with MIR3 electronic notification system and/or a physician on-call system is preferred.