PC Maintenance Tech I - Lennox International

Lennox (NYSE: LII) is an industry leader in energy-efficient climate-control solutions founded over a century ago on the principles of integrity and innovation. Dedicated to sustainability and creating comfortable, healthier environments for our residential and commercial customers while reducing their carbon footprint, we lead the field in innovation with our cooling, heating, indoor air quality, and refrigeration systems.

ADP (Advanced Distributor Products) is a Lennox International company and the #1 Producer of Residential Evaporator Coils in the USA. We are committed to providing quality solutions and true partnership to help our customers find matches that make their jobs and lives easier. ADP has been manufacturing products at our factory in Grenada, MS since 1992. Our innovative culture is fully supported by a research and development laboratory, which includes areas for testing, assembling, and designing future products.

WHAT YOU WILL BE DOING

Under direct supervision, maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.

• Documents, maintains, upgrades or replaces hardware and software systems.
• Supports and maintains user account information including rights, security and systems groups.
• Provides routine analysis and problem solving of network or PC software, hardware or peripherals.
• Contacts and coordinates with hardware or software vendors for service if necessary.
• Installs computer hardware, software and peripherals for new employees or for employee relocations.
• Installs new software packages and upgrades.
• May control password assignment.
• May aid in the development of system documentation and procedure manuals as required.
• May facilitate and conduct training sessions for company employees in the operation of software/hardware systems.

WHAT WE ARE LOOKING FOR

• Requires a high school diploma or an equivalent combination of education and experience.
• A two year degree or equivalent is preferred.
• Excellent customer service skills required.
• General knowledge of a wide variety of software, hardware and PC operating systems is preferred.

WHAT WE OFFER

• Competitive base salary
• Excellent medical plans designed to support healthy lifestyles
• Mental and financial health programs
• Outstanding 401k with company matching
• Employee stock purchase program
• Community involvement opportunities
• And much, much more!

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