PC and Test Support IV - 2nd Shift - GXO Logistics of Texas, LLC

At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.

2nd Shift, Monday - Friday, 3:30pm - 12:00am

At GXO Logistics, our success depends on constantly monitoring our resources and how we use them. As the PC and Test Support Analyst, you will be monitoring trends, analyzing issues and recommending improvements. You will be responsible for delivering the support we need to implement processes and maintain efficiency in operations. On our team, you'll have the support to excel at work, and the resources to build a career you can be proud of.

Pay benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you'll do on a typical day:

• Ensure RF and EVDO equipment is properly maintained in good, safe working order; perform necessary maintenance and repair in a timely fashion
• Perform preventive maintenance of all test equipment; collect machine maintenance records
• Build metrics, details and summary reports from the available data
• Track and trend available data from various sources; analyze and provide recommendations on research results
• Perform software validation activities, as required, to ensure compliance for spreadsheets and databases
• Assist process and quality management with ISO audits and assessments, and in all phases of the department's activities and process improvements
• Perform administrative functions that relate to maintaining proper documentation; develop and implement automated report generation
• Support OEM supplied applications used by operations to process devices
• Troubleshoot equipment failures and provide a quick solution that enables operations to maintain a high production level

At a minimum, you'll need:

• 1 year of experience as a data analyst, including database architecture and function, and report template development
• Familiarity with tech support and IT processes

• Associate degree or equivalent related work or military experience

• Ability to adapt quickly to new processes, policies and procedures
• Excellent verbal and written communication skills
• Planning and organization skills, including project management processes
• Experience in 3D printing and maintaining 3D printing equipment

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.