Peer Specialist, Adult Outpatient Services - AltaPointe Health

AltaPointe Health is pleased to introduce enhanced competitive pay rates across our locations! Contact a recruiter today to explore a variety of positions available, including part-time and full-time roles in both clinical and clerical settings!

Primary Job Function and Responsibilities:

• Promoting self-determination, recovery, self-advocacy, and self-direction; assisting individuals in identifying strengths; wellness goals; setting objectives, and identifying barriers;
• Attending treatment team meetings with the individual to promote the individual's use of self-directed advocacy tools; assisting the individual in goal planning, assisting the individual in learning how to ask for appropriate services in the community;
• Assisting individuals in obtaining information about their benefits (SSI, SSDI, Medicaid, etc.).
• Engaging individuals in outpatient programs and services to encourage recovery;
• Modeling self-advocacy skills;
• Teaching wellness management strategies and helping individuals develop their own self-management plans/tools to use in their personal lives; using manualized strategies such as IMR/WMR, WRAP, and others;
• Connecting to support groups in the community to learn from other peers, to promote hope, to problem-solve through work situations, and to decrease social isolation;
• Providing education to other staff to increase their understanding of self-advocacy and peer support roles, and to promote a culture in which an individuals’ points of view and preferences are recognized, understood, respected, and integrated into service delivery;
• Providing resources and teaching transportation skills (teaching bus routes, etc.);
• Sharing his or her own personal story to model how to choose, obtain, and maintain stability;
• Supporting individuals in making informed decisions about treatment, housing, benefits, and building community connections;
• Supporting the individuals in developing crisis plans and safety plans;
• Building social skills in the community that will enhance recovery;
• Assisting in overcoming barriers to recovery and addressing challenges;
• Assisting in obtaining the proper documentation necessary for benefits, employment, and housing;
• Assisting the individual in completing paperwork;
• Exploring aspirations with the individual;
• Leading recovery support groups and NA/AA meetings with the job seeker if appropriate

Supervision and Consultation:

• Seeks supervision and consultation as needed
• Accepts and employs suggestions for improvement

Record Keeping:

• Maintains confidential files containing required information
• Maintains documentation for those individuals receiving services
• Provides timely documentation that meets requirements of various funding sources including, Medicaid, and others.

Courteous and respectful towards consumers, visitors and co-workers:

• Treats consumers with care, dignity, and compassion
• Respects consumer’s privacy and confidentiality
• Is pleasant and cooperative with others
• Assists consumers and visitors as needed
• Personal values don’t inhibit ability to relate and care for others
• Is sensitive to the consumer’s needs, expectations and individual differences
• Is gentle and calm with consumers and families

Administrative and Other Related Duties as Assigned:

• Actively participates in Performance Improvement activities.
• Actively participates in AltaPointe committees as required.
• Completes assigned tasks in a timely manner.
• Follows AltaPointe policies and procedures.
• Attends to required in-service training and other workshops. 

High school diploma or its equivalent; must be a current or former recipient of mental health services for no less than one (1) year; ability to identify as a consumer of mental health services and speak openly regarding personal diagnosis and treatment; a valid, verifiable driver’s license, a good driving record, reliable transportation and verifiable vehicle liability insurance; ability to attend out-of-town Peer Specialist training for certification; demonstrated experience with and knowledge of the Alabama public mental health system; knowledge of adult specific competencies, outlined below, to be attained within six (6) months of employment:

• Knowledge of psychiatric disorders in the adult population
• Knowledge of cultural diversity
• Knowledge of behavior management, crisis intervention and interventions common to acute psychotic consumers, as well as, to non-violent crisis intervention practices.
• Knowledge of Psychiatric Rehabilitation principles
• Knowledge of educational methods appropriate to adults with severe and persistent psychiatric disorders