Peer Support Manager - AtlantiCare

POSITION SUMMARY

Reports To: Unit Director

Training: Annual education, BLS and CPI required within 90 days of hire or transfer,

Position Summary:

The Program Manager is responsible for the operation of distinct programs within established units. The Program Manager assumes responsibility for the coordinating and integrating services within the program and for realizing the goals of the program. This position is both a clinical and administrative position. The manager will supervise a team of Peer Support Specialists to assist consumers/members who have a mental health diagnosis and/or substance use disorder fully integrate into their communities. The manager will assist Peer Support Specialists in promoting well-being, independent living, self-direction and decreasing the need for hospitalizations. Peer Support Supervisor will provide support to Peer Support Specialists to utilize social and emotional support and education to accomplish wellness.

Duties and Responsibilities:

* Makes recommendations to the unit’s Director regarding resources and programming in order to realize the program’s goals

* Supervises all program staff administratively, performs performance evaluations and makes recommendations to the Unit Director regarding training

* To provide individualized, ongoing guidance, coaching and support.

* Provide support to Peer Support Specialists to utilize social and emotional support and education to accomplish wellness.

* Assures that contracted/budgeted levels of service are achieved

* Demonstrates the knowledge and skills necessary to provide services appropriate to any age/disability group assigned

* Provides on call support to staff as needed

* Marketing and Promotional ability to increase patient volume and visibility in coordinating services with other local and state wide agencies

* Setting, directing and achieving performance goals

* Ensure staff work within the core competencies of peer support workers

* Endorse and enact recovery-oriented practices and values

* Support integration of peer workers and recovery values

* Identify as a person in recovery and intentionally share recovery story; use this as appropriate means to assist individuals, provide hope, and help in changing patterns and behaviors

* Responsible for maintaining accurate records and notes, confidentiality, and compiling timely reports

* Schedule and facilitate monthly staff meetings

* Maintaining records and provide assistance with appropriate documentation in files and computer database

* Ensuring all peer notes are entered into a datable in an accurate and timely manner including phone notes

* Communicating with behavioral health staff to build a rapport and coordinate care

* Reinforces guides and ensures patients and their families that recovery is possible, and is built on multiple strengths, coping abilities, and resources of each individual

* Advocates for appropriate and effective community treatment and recovery

* Empowers individuals to make self-determined and self-directed choices about their recovery pathways

* Other duties as assigned

Minimal Qualifications:

Bachelor’s degree AND two years of mental health direct care experience, which may include experience in peer support services, or

A high school diploma or GED AND four years of mental health direct care experience, which may include experience in peer support services

Certified Peer Recovery Specialist Certification (CPRS)

Identify as a person in recovery with at least two years of successful recovery

Working knowledge of different pathways to recovery and social systems including evidence-based practices

Valid NJ Driver’s License required

Preferred:

Dual credential to include CPRS and Certified Recovery Support Practitioner (CRSP)

The above statement reflects the general details considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled