Peer Support Specialist, CCORS Parent Partner - YMCA of Greater Seattle

Overview Our Commitment to Equity The Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accountable to marginalized communities for creating equitable and sustainable environments where social justice is woven into every facet of our programs, and by caring for our communities in a culturally versatile and respectful manner. Job Summary Provides culturally competent, evidence and strength-based peer support and parenting skills coaching to parents to decrease crisis and increase in-home stabilization. Identifies parenting resources and supports and teaches parents the skills to effectively navigate resources in order to meet priority needs. Collaborates effectively with co-workers, supervisors and outside professionals to meet crisis prevention plan and action plan goals. Helps engage families in the Wraparound Team process. Supports the parents and acts as a bridge between the family and system representatives. This position is with the Y Social Impact Center, the social services division of the YMCA of Greater Seattle (YGS), serving around 5,000 youth, young adults, and families every year in communities across King County, Pierce County, and various counties across WA. Through our programs we aim to strengthen young people's ability to develop to their fullest potential through four strategies: reducing risk factors; navigating systems towards successful life transition; establishing stability, safety and wellness in times of crisis; and building competencies and social capital. The Social Impact Center's programs include homelessness prevention, housing, behavioral health, crisis response, foster care licensing, violence prevention, and employment. Since many of the young people we serve have been involved in the foster care, criminal justice, behavioral health, and/or homelessness systems, we truly value relatable lived experience of our staff and those applying for our positions as an asset. Position Type/Expected Hours of Work This is a full-time role with an anticipated schedule of Monday - Friday, 8am - 6 pm, with ability to flex hours as needed to suit the needs of the clients. What you'll get from working at the Y: + Membership to the YMCA of Greater Seattle for you and your household + Medical, Dental, Vision, and Life insurance + Retirement with generous employer contributions + Free access to mental health resources + Rapidly accruing paid time off (PTO) + Discounts on qualifying YMCA of Greater Seattle childcare and day camp programs Hiring Range: $22.00 - $26.00/hour Responsibilities Role Responsibilities: + Provides immediate and scheduled crisis outreach services to families in King County and additional coverage as needed. + On-call shifts once per week of 6 hours in duration, and additional weekend on-call shifts every seven weeks + Flexes schedule to include evenings and weekends to meet the needs of families. + Provides culturally competent, evidence and strength-based peer support and parenting skills coaching to parents to decrease crisis and increase in-home stabilization. + Identifies parenting resources and supports and teaches parents the skills to effectively navigate resources. + Collaborates effectively with co-workers, supervisors and outside professionals to meet action plan goals. + Uses triage, supervision and case consultation effectively to ensure best services for children and families. + Transports parents/families to appointments, meetings, or other locations as needed to support the action plan and linkage to community resources. + Works with families to build their own "Child & Family Team". Attends wrap around and other team meetings to support parents and ensure that their voice is heard. Acts as a role model for effective coping techniques and self-help strategies. + Maintains a working knowledge of current trends and developments in mental health. + Completes required documentation within program deadlines. Reports all critical incidents and adheres to YMCA program rules and procedures. Time Commitments: + Weekly 1.5 hour team meeting to review open cases, expectations, changes, challenges for the team and/or program. + Weekly 1 hour supervision meeting to review open cases, performance, develop any skills or understanding that supports improved performance as a Parent Partner. + Twice monthly 1.5 hour CCORS staff meeting. These meetings are time to learn about outside providers or services, review expectations or changes that impact everyone's role on the CCORS team, allow for collaborative discussions re the program and it's needs and/or evolution. + Required training that provides continued education re Parent Partner role and Crisis work best practices. Training courses occur throughout the year and staff are provided advance notice to plan accordingly. On-Call Rotation Commitments: + You will have a minimum of one on call day per week (there is a schedule that identifies your team's on call days up to 2 months in advance). + You will be expected to have your phone on from 8am-6pm and answer it promptly to support the needs of your team and families in active crisis throughout the day. + It is expected that documentation from your on call day activity is completed before you sign off for the day. Commitment to Families: + Parent Partners may carry cases of 5-15 clients. + Cases generally last 60-90 days. + Expectations to meet clients needs with frequency, urgency and intensity. Parent Partners should be meeting with clients (our families live throughout King County) at least 1x/wk. in person based on their needs and may require more frequency at beginning of services, in addition to maintaining communication with the family, the team, outside providers as frequently as is needed to support a family in crisis. + Participating in meetings with other providers such as schools, hospitals, therapists, juvenile detention facilities, WISe teams, etc. + Expectations that meetings are occurring in person unless the family indicates otherwise. + Maintaining accurate documentation written within 1-5 days of a service occurrence. + Participate in helping the team and family write safety plans and action plans. Commitment to your team and the program: + Consistent communication, replying to communication within 24 hours via email, text, phone call, or Teams chat. + Maintaining an accurate work calendar that identifies your meetings and availability. Allowing your team and supervisor access to this calendar to aid in communication, scheduling and transparency. + Collaboration and solutions focused when discussing cases with the team. + Growth mindset while discussing cases with both your team and your supervisor. + Maintaining accurate documentation to ensure the most current information is available to your team and our after-hours team who support our families during evening and weekend hours. Travel This role requires you to have reliable transportation and travel throughout King County to meet with families in their homes and communities. Code of Conduct for Applicants (https://seattleymca.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=191063&hashed=999166779) Qualifications + MUST be a parent or legal guardian to a young person who has experienced any of the following challenges and/or systems: mental/behavioral health needs, developmental delays, substance use, domestic violence, trauma, housing or food insecurity, trafficking. + Trained in and familiar with recovery model to assist families and youth focus on strengths, gain client voice and partner with their clinical teams. + Experience serving families of children and youth with emotional or behavioral problems, developmental delays, substance abuse history or other challenges. + Other applicable education, training, and experience, which provide the knowledge, abilities, and skills necessary to perform effectively in the position will be considered. + Demonstrated ability to engage families in a structured process to verbalize needs, develop individualized plans, facilitate recovery, and transition to reliance on natural supports. + Knowledge of community services and resources including: parent support groups, mental health, substance abuse, child welfare, juvenile justice, developmental disabilities, special education programs, etc. + Experience with crisis de-escalation and crisis stabilization practices. + WA State Peer Counselor Certification preferred and required within one year of employment. + Ability to work flexible hours as needed, including evenings and weekends. + High school diploma or high school equivalency course of study (GED/HSEC). + Complete the required training to become a Certified Peer Counselor (your supervisor will guide you through this process). + Prefer knowledge of, and previous experience with, diverse populations (language, culture, race, physical activity, sexual orientation, etc.). Ability to speak any language in addition to English may be helpful. + Current State-approved first aid certification, state-approved CPR certification, BBP (HIV/AIDS) training certification.* + TB test by the Mantoux method.** + Washington State Agency Affiliated Counseling Credential.*** + Must have Preferred Additional Qualifications + Clear and frequent communication - both written and verbal + Familiarity with Word, teams, excel, outlook, and generally finding your way around programs (this is also part of training). + Openness to working with a variety of families from a variety of backgrounds. *Within 30 days of employment or first available training. **Within 30 days of employment. ***Training and certification can be completed after hire. Start process of training and certification within the first month of hire and full certification as a Peer within 6 months of hire. You'll be a great fit for the Seattle Y if you: + Thrive on working in a collaborative environment + Are very adaptable + Have high ownership and strong work ethic + Are a great problem solver who can think on your feet + Truly enjoy being of service to people + Like being part of a team that cares about one another as people and enjoy working together + Want to know that the work you do contributes to building a better, stronger community for all Our Commitment The YMCA of Greater Seattle (YGS) is an equal opportunity employer and is committed to creating a diverse and equitable work environment. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by local, state, or federal law. We are a drug & alcohol-free workplace; all job offers are contingent on the results of a background check and (on applicable jobs) drug screening, including screening for marijuana. We participate in the Federal E-Verify system. If you need assistance of any kind with the application process, reach out to recruiting@seattleymca.org or the HR department at 206.382.5082.