Peer Support Specialist-Crisis Center - Porter-Starke 701

PT Positions open on DAYS, EVES, & NIGHTS!

POSITION SUMMARY

Engage and collaborate with clients presenting for care at the Crisis Center. Provide continuity of care throughout the client’s stay at the Crisis Center, developing a discharge plan and providing consistent follow up post discharge, to support and encourage engagement in services.   Invite client’s participation in the care process during a crisis, communicating clearly re: all options and aligning with the client’s preferences whenever possible.  Function as an integral member of the Crisis Center interdisciplinary team to maximize care for the clients.

EMPLOYEE BENEFITS

• 401K w/ 20% company matching

• 11 paid holidays

• Competitive wages

• Generous PTO

• Employee discounts (YMCA)

• Employee referral program

• HSA/FSA accounts

• Medical, dental, and vision insurance

• Tuition assistance up to $5250

• Loan repayments $200/month 

• Casual Fridays 

• Company paid life insurance policy

• Company paid long term disability

• Optional insurances (short term disability)

• Employee recognition events

• Employee Assistance Program (EAP)

• Free health screenings

VITAL DUTIES AND RESPONSIBILITIES 

• Welcomes clients to the Crisis Center, conveys they are in a safe place and develops a supportive rapport.    

• De-escalates clients as needed and interacts with clients from a posture of dignity and respect.

• Provides information and supports clients while making referrals to community services they prefer.

• Contributes to the Crisis Center’s interdisciplinary treatment team decisions to maximize care for clients.

• Communicates with clients re: all options, aligning with their preferences whenever possible.

• Collaborates with client in creating and implementing a safety plan.

• Develops a discharge plan with the client.

• Provides follow up to clients post discharge, assisting them in accessing services and navigating barriers.

• Interacts with clients as peers by sharing common experiences.

• Assists clients in understanding and managing their symptoms.

• Assists clients in connecting with self-help groups when appropriate.

• Maintains strict confidentiality at all times.

• Participates in weekly clinical supervision with appropriately licensed/certified staff.

• Acts as an advocate for the client regarding needs, preferences, rights and responsibilities.

• Assist clients in gaining access to local programs and services, as well as tracking of client follow up.

• Completes electronic and paper medical record documentation as required.

• Attends staff meetings and crisis debriefings as scheduled.

• Interacts with clients supportively while performing necessary tasks such as contraband search, close observations, environmental checks, meals, paperwork.

• Communicates and documents critical incidents to supervisors regarding either employees or clients.

• Performs other duties as assigned. 

COMPETENCIES

• Crisis response protocols and practice

• Excellent interpersonal communication skills

• Signs and symptoms of psychiatric and substance use disorders and treatments

• Clinical and ethical standards of practice

• Conveys a positive attitude and collaborative style with clients, staff and community partners

• Proficient in use of computer, electronic medical record and clinical documentation skills

EDUCATION AND EXPERIENCE

• High School Diploma required.

• Certified Peer Support Professional (CPSP) certification required- can obtain upon hire through Porter-Starke.

• CPR Certification is required.

• CPI certification is required.

• One year of experience in mental health, peer coaching or related experience is preferred.

• Must have lived experience and be in long-term recovery (at least 3 years) from mental illness/substance abuse.

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