PennDOT - PS3 A4 SC3 (Workstation Specialist, District 7) - Compu-Vision Consulting Inc.
Harrisburg, PA
About the Job
Title: Workstation Specialist
Type: 100% Onsite
Duration: 7 Months
Hours: The work hours for this position will be 8 AM – 4:30 PM ; half hour lunch hour can be taken anytime between 11 AM – 12:30 PM.
Dress Code: Business/Casual. No shorts, flip flops, graphic t-shirts, etc.. Khakis, jeans, polos, casual athletic shoes are okay.
Complete Description:
***This requisition requires only a virtual interview via Teams with video-enabled.***
***Client would prefer candidates local to the Harrisburg, PA Area.***
***Start date for this position is as soon as possible.***
***Do not resubmit candidates from previously released req #s ***36, ***27 & 728192.***
This team member will report daily 100% onsite to the 4th floor of The Keystone Building (located at 400 North Street, Harrisburg, PA 17120).
There is metered, on-street/parallel parking in front of and around the building. client is not responsible for parking costs.
Candidate will be a member of the Workstation Support Team located in Central Office/Harrisburg. This team is responsible for supporting workstations, laptops, Macs, and all device peripherals (print issues, docking issues, scanning, etc.) The candidate will be responsible for maintaining device compliance and health; this includes tracking down PC's that have broken SCCM clients, are out of compliance with updates, or are reported to have application or operating system issues.
Essential Responsibilities
• Monitor incident queues for issues and take ownership and assist customers as required
• Keep all support tickets up to date and well documented
• As required, provided documentation on issue resolution for other teams
• Monitor and report on PC issues, escalate issues; work with other teams including SCCM, Active Directory, Security, and the IT Service Desk.
Skills:
Type: 100% Onsite
Duration: 7 Months
Hours: The work hours for this position will be 8 AM – 4:30 PM ; half hour lunch hour can be taken anytime between 11 AM – 12:30 PM.
Dress Code: Business/Casual. No shorts, flip flops, graphic t-shirts, etc.. Khakis, jeans, polos, casual athletic shoes are okay.
Complete Description:
***This requisition requires only a virtual interview via Teams with video-enabled.***
***Client would prefer candidates local to the Harrisburg, PA Area.***
***Start date for this position is as soon as possible.***
***Do not resubmit candidates from previously released req #s ***36, ***27 & 728192.***
This team member will report daily 100% onsite to the 4th floor of The Keystone Building (located at 400 North Street, Harrisburg, PA 17120).
There is metered, on-street/parallel parking in front of and around the building. client is not responsible for parking costs.
Candidate will be a member of the Workstation Support Team located in Central Office/Harrisburg. This team is responsible for supporting workstations, laptops, Macs, and all device peripherals (print issues, docking issues, scanning, etc.) The candidate will be responsible for maintaining device compliance and health; this includes tracking down PC's that have broken SCCM clients, are out of compliance with updates, or are reported to have application or operating system issues.
Essential Responsibilities
• Monitor incident queues for issues and take ownership and assist customers as required
• Keep all support tickets up to date and well documented
• As required, provided documentation on issue resolution for other teams
• Monitor and report on PC issues, escalate issues; work with other teams including SCCM, Active Directory, Security, and the IT Service Desk.
Skills:
| Deploying PCs and providing support to end users in a large enterprise environment (1,000 PCs +). | Required | 3 Years |
| Develop, test, maintain PC images. | Required | 3 Years |
| Experience supporting PCs in a large domain environment. | Required | 3 Years |
| Install and configure PC hardware and peripherals. | Required | 3 Years |
| Repair PCs by replacing hard drives, motherboards, memory, etc. | Required | 3 Years |
| Experience with security, disk encryption, and anti-virus products on Microsoft Windows PCs, laptops, and Apple OSx MACs. | Required | 3 Years |
| Knowledge of Active Directory and experience troubleshooting GPOs and name resolution. | Required | 3 Years |
| Experience with managing profiles and certificates on Microsoft Windows PCs, laptops, and Apple OSx MACs. | Required | 3 Years |
| Experience supporting Microsoft Windows PCs, laptops, and Apple OSx MACs using remote tools (SCCM remote, RDP, ARD) | Required | 2 Years |
| Application Support for MS Office 365 on Microsoft Windows PCs, laptops, and Apple OSx MACs. | Required | 2 Years |
| Experience integrating Macintosh systems into an Active Directory Domain environment. | Required | 1 Years |
| Scripting with VBS and PowerShell | Highly desired | 2 Years |
| Configuration Management Console queries and reporting. | Highly desired | 2 Years |
| SCCM OSD Task Sequences, thorough understanding of their implementation and how to create and optimize. | Highly desired | 2 Years |
| Experience using the Microsoft Desktop Optimization Pack (MDOP) technologies and Microsoft Deployment Tool Kit (MDT). | Highly desired | 2 Years |
| Microsoft Certification. | Highly desired | 2 Years |
| Able to communicate in a clear manner. | Desired |
| Change oriented improve processes and confront difficult circumstances in creative ways. | Desired |
| Demonstrated customer focus; building strong customer relationships. | Desired |
| Effectively evaluate information to make correct decisions. | Desired |
| Strong problem solving skills, able to narrow scope of problems, eliminate irrelevant information. | Desired |
| Strong team player collaborate with others, be open to other ways of doing things. | Desired |
| Interested in emerging technologies demonstrated through training and attending technical events. | Desired |
Source : Compu-Vision Consulting Inc.
