PEO Benefits Specialist I - Hiregy

JOB ID 20029 – Benefits Specialist I 

Location:  St. Petersburg, FL 33716 – This position is onsite

Pay: $18.00 to $20.00 per hour

Type:  Contract, long term 10/03/24 - 2/1/2025 with possible extension

Schedules: Must be open to the following available shifts
 8a-5p, 9a-6p, 10a-7p, 11a-8p 

Quantity: 25+, referrals are welcome!

Job description:

• Deliver exceptional customer service to clients, employees, and field partners through telephone calls, faxes, and emails.
• Initiate contact with existing clients and employees through outbound calls or email campaigns as required.
• Manage the enrollment process for PEO product offerings for clients, ensuring timely completion.
• Investigate and resolve basic issues related to products and services for field clients and their employees, ensuring accurate and prompt resolutions.
• Record details in CRM systems to monitor issues and conduct monthly audits to rectify billing discrepancies.
• Offer guidance to clients and their employees on product offerings, including the setup and utilization of Health & Benefits online, aiming to enhance client retention.
• Acquire and manage benefit documentation to ensure compliance with state and federal regulations, including 125 plans.

Nice to have:

• Basic understanding of HRIS or payroll

Requirements:

• Must have (2) years of customer service experience
• High school diploma or equivalent
• Background check required
• Drug screening require – Within 48 hours of offer