People Operations Manager - HirexHire

ABOUT US

HirexHire (pronounced hire by hire) is a Chicago-based recruiting and talent consultancy that integrates with companies short-term to provide long-term talent solutions. We take a seat in our client’s everyday operations to understand their people's goals, gaps, and challenges. We then develop and implement the processes and technologies to execute a sustainable and scalable talent plan.

We partner with companies expecting or experiencing high growth who need to hire at scale or fill a critical role rapidly. Our clients are not looking for quick-fix placements but are thoughtfully building a hiring strategy to scale their businesses.

OUR CLIENT

Location: Chicago, IL HQ

Industry: Healthcare Technology (SaaS)

Company Size: 50+

What They Do: Our client is a cloud-based software platform and patient engagement technology that automates the collection of patient reported outcomes. It also offers procedure-specific education modules to help prepare patients for treatments and proactively monitors their recovery.

Contact HirexHire for more client information

THE ROLE

Our client is seeking a dynamic and experienced People Operations Manager to join their fast-growing team. This is a unique and exciting opportunity to be the first dedicated hire in their People department. As the People Operations Manager, you will have the extraordinary responsibility and opportunity to shape the strategic direction of their People function from the ground up. Reporting directly to the COO, you will play a critical role in building and scaling their HR practices, fostering a positive and inclusive company culture, and ensuring that their team members are supported and empowered to do their best work.

This role is hybrid, requiring you to come into the Chicago office a few days a week.

WHAT YOU WILL DO

• Strategic Leadership: Develop and implement the overall HR strategy aligned with our client's business goals, focusing on talent acquisition, employee engagement, organizational development, and performance management.

• Talent Acquisition: Lead recruitment efforts to attract top talent, including defining job roles, managing the interview process, and developing competitive compensation and benefits packages.

• Onboarding & Development: Design and implement a comprehensive onboarding process to ensure new hires are set up for success. Establish continuous learning and development programs to support employee growth.

• Employee Relations: Serve as a trusted advisor to employees and leadership, providing guidance on HR policies, conflict resolution, and career development. Foster an inclusive and positive workplace culture.

• Performance Management: Develop and oversee performance management processes, including goal setting, feedback, and annual reviews, ensuring alignment with company objectives.

• Compliance: Ensure all HR practices are compliant with local, state, and federal regulations. Manage employee documentation and maintain accurate records.

• HR Systems & Analytics: Evaluate and implement HR systems and tools to streamline processes and provide data-driven insights to support decision-making.

WHAT YOU WILL NEED

• Bachelor’s degree in Human Resources, Business Administration, or related field; Master’s degree or HR certification (e.g., PHR, SPHR) preferred.

• 5+ years of progressive HR experience, with a strong track record in strategic HR leadership, preferably in a high-growth or startup environment.

• Proven experience in talent acquisition, employee engagement, performance management, and HR operations.

• Strong knowledge of HR laws, regulations, and best practices.

• Excellent interpersonal, communication, and leadership skills, with the ability to build strong relationships across all levels of the organization.

• Demonstrated ability to operate both strategically and tactically in a fast-paced, dynamic environment.

WHAT OUR CLIENT OFFERS YOU

Our client was recently selected as one of the top 50 "Best Small Companies to Work For in Chicago" and they pride themselves on their team culture and shared passion for working together to solve meaningful problems in health care to improve patient lives. Check out a few of their benefits below:

• Great Benefits - top-notch health, dental and vision insurance. Additional perks available including 401K.
• They are Mission Driven - our client's team is motivated to solve complex problems, drive medicine forward, and ultimately improve patient outcomes.
• True Idea Meritocracy - great ideas win out. They encourage all team members to challenge the status quo because their mission demands this.
• Flexible Time Off - they trust you to take the time you need when you feel it is appropriate, given your workload and responsibilities. No need to track it or save up.
• World-Class Team - they’re at the top of our industry because of our employees. They’re the best investment they can make, and they never forget that.
• Fast Growing - they are building the largest platform for healthcare providers, industry partners, researchers, and others to collaborate on the mission to improve patient outcomes.