Peoplesoft Business Analyst - Conch Technologies Inc

Benefits (BA)PeopleSoft Business Analyst

As a valued member of the Cardinal PostProduction Support (PPS) team, the PeopleSoft Business Analyst plays a pivotal role in ensuring the smooth operation and support of the application from the functional perspective (Tier 2).This entails taking the lead by using strong analytical skills on help desk tickets, troubleshooting software issues, documenting issues for the development team, and assisting end users with "how-to" type questions.

Collaboration is key, as the Business Analyst works closely with a developer(Tier 3) counterpart responsible for making system changes and unit testing the application based on the design material produced by the Business Analyst. Upon successful completion of unit testing, the Business Analyst conducts system/regression testing before submitting changes for migration. Additionally, responsibilities include drafting or providing input to communications, updating job aids, and potentially overseeing changes to training materials.

Reporting to a team lead, the Business Analyst ensures detailed, accurate, and timely status of tasks, issues, and help desk tickets. This team member must be able to adapt to changing project needs, demonstrating flexibility.Beyond functional expertise, technical proficiency in PeopleSoft, including the ability to read SQL, SQR, and/orPeopleCode, write and execute simple SQL. The role also involves developing system test scenarios and writing/executing test scripts.

Excellent verbal and written communication skills are crucial, as the Business Analyst serves as the primary point of contact for the Client end users of this module.