Per Diem Training Facilitator at Tempus Unlimited Inc.

Position Title: Per Diem Training Facilitator

Location: Ashland, MA, USA ? Boston, MA, USA ? Framingham, MA, USA ? Massachusetts Tpke, Boston, MA, USA ? Somerville, MA, USA ? Tempus Corporate Headquarters, 600 TECHNOLOGY CENTER DR, STOUGHTON, Massachusetts, United States of America ? Waltham, MA, USA ? Wellesley, MA, USA

Requisition Number: Req #76

Date Posted: Wednesday, October 16, 2024

Description:

The Per Diem Trainer will join a team of trainers responsible for teaching a wide range of participants, from all age groups with varying levels of technical abilities and people with disabilities, how to set up and navigate an on-line portal for approving timesheets and a mobile application for timesheet reporting.

The training sessions will be in 2-hour increments between the hours of 9am and 8pm, Monday through Friday both, in-person and virtual. The Trainer will be facilitating the trainings in English and Spanish. The Facilitator will be responsible for becoming a Subject Matter Expert (SME) for the Electronic Visit Verification (EVV) mobile application and portal.

Experience with adult learning theory, technical trainings, and ease with audiences from all age groups—including elderly and learners with disabilities is a plus.

• Those applying for the position will be asked to provide a demo of their facilitation skills
• Orientation
  • 2 day orientation must be done in Stoughton Corporate Office
  • 8:30am - 4:30pm
• Must be fluent bilingual English/Spanish
• Located in following regions
  • Ashland
  • Stoughton
  • Boston
  • Waltham
  • Framingham
  • Wellesley
  • Sommerville
  • Brighton
• Ability to cover
  • Salem
  • Lynn
  • Lawrence
  • Danvers
  • West Springfield

Essential Functions

• Facilitating in person and virtual technical training in English and Spanish using facilitator notes and a prepared presentation, with large audiences.
• Working collaboratively with support staff who will ensure technical issues are supported, and questions are answered at the end of the training session.
• Providing insights and feedback to the training team to continuously improve the learning experience.
• Performing other related duties as needed.

Competencies

• Strong presentation and facilitation skills.
• Proficient in implementing effective training programs.
• Knowledge of Adult Learning Theory.
• Experience with delivering technical trainings
• Strong conversational and written communication skills in English and Spanish
• Strongly proficient with Microsoft Office Suite.
• Comfortable working with all age ranges—including elderly, individuals with disabilities and varying comfort levels with technology.
• Demonstrates clear understanding of key communications skills: active listening, clear articulation, confidence and empathy.
• Strong attention to detail and organizational skills. Comfortable working in a collaborative environment. Follows directions with ease. Exemplifies the desired culture and philosophies of the organization.
• Experience with training registration systems is preferred.
• Some flexibility to work longer days, after hours or weekends.

Required Education and Experience

• 2+ years of training experience
• Bachelor’s Degree preferred, but not required.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and scanners.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to sit; stand; walk; use hands and fingers and also must be able to reach with hands and arms. Must be able to lift up to 15 pounds at times.

Travel

Travel is required for this position within Massachusetts.

Other Duties

Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Work Authorization/Security Clearance

All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts.

EEO Statement

Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Job Family: Professionals

Job Function: Non-Supervisor

Pay Type: Hourly

Hiring Rate: $30.00

Travel Required: Yes

Compensation details: 30-30

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