Performance Manager - EXOS

Job Summary: Responsibilities: We’re seeking a Performance Site Lead to join our team! As our new Performance Site Lead, you will: Manage daily operation function of the facility or facilities. Manage and mentor staff to provide world class experience to our clients Instructs, motivates, and assists clients in a safe, legal, moral, ethical manner to achieve their goals. Motivates and assists Performance team with daily activities including but not limited to scheduling, coordinating clients, and program design Ensure communication and alignment with Regional Performance Manager Regular communication with Regional Performance Manager Provide feedback from site team members to Regional Performance Manager Oversee operational and staffing implementation at the site level Oversee direct site level staff responsible for the delivery of solutions Responsible to follow EXOS methodologies and EXOS program design Assure appropriate scheduling and staffing as per contractual obligations Assist the Regional Performance Manager to train and develop site team members to implement programs that demonstrate impact in alignment with company and agreed upon client objectives to assure Quality control of methodology Program delivery consistency Product and solution implementation Troubleshooting to resolve operational issues Exceptional customer service delivery Primary point of contact for site level staff for internal helpdesk issues with product/programs Escalate site level internal helpdesk issues with product/programs to Regional Performance Manager Conduct performance evaluations for site level staff and maintain performance evaluation documentation with assistance from Regional Performance Manager Maintain and foster a positive site level staff community and culture Evaluate designated site level operations and performance, as well as performance of site level staff in alignment with both company and client company objectives to ensure optimal outcomes Support achievement of site level customer metrics Participating in program planning and development, as well as design and/or carry out related research Leading and/or participating in staff education covering all aspects of EXOS methodology Perform all aspects of position held in a professional manner Follow established policies and procedures of the company Perform other tasks as assigned The Ideal Candidate will have: At least three (3) years of strength coaching/personal training experience Earned a BA/BS Kinesiology or Sports Science or related degree (Master’s Degree preferred) A current hold industry certification, preferably NSCA-CSCS or NASM Current CPR/AED/First Aid Certifications Knowledge of EXOS methodology, products, and solutions Excellent presentation skills in both small and large group settings Strong customer service skills where servicing the “client” is top priority Energy and passion for helping others achieve their personal goals The ability to work independently with little daily supervision Excellent communication skills, both verbal and written Experience teaching group fitness classes with emphasis on helping improve technique and ability Excellent computer skills including Microsoft Office Suite or related products Physical Requirements: Candidates applying for this position should be able to lift up to 50 pounds unassisted repeatedly throughout the workday. Frequent walking around and demonstrating and assisting with exercise movements; bending, stretching, lifting, pushing, pulling and squatting are movements performed daily. WHO WE ARE For nearly 30 years, Exos has been dedicated to getting people ready for the moments that matter by promoting a holistic approach to health. As an elite coaching company, Exos applies its evidence-based methodology to programming designed to unlock the potential in everyone from corporate employees, to elite athletes, military operators, and beyond. Simply put, we “get you ready” for the moments that matter — whether that’s striving to excel at work, or training for a major athletic event. How do we do it? Our employer solutions include fitness center management, on-site coaching and classes, and the Exos app, as well as immersive team-building experiences, executive coaching, and personal development programming. Our professional athlete training programs propel elite athletes to new heights in the NFL combine and NBA Draft each year, and our practitioner education courses and workshops provide industry professionals ongoing opportunities for development. We’ve never been the type to accept the status quo. We’re all about studying, learning, innovating, and making waves. And we feel that it’s our responsibility to help others because we know there’s a better way. That better way is Exos Readiness. We are an equal opportunity employer EXOS is proud to be an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We invite applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. Exos offers reasonable accommodations to job applicants with disabilities. Learn more here: EEO is the Law EEO is the Law Supplement