Perioperative Scheduler and Billing Associate - Eastern Connecticut Health Network
Manchester, CT
About the Job
POSITION SUMMARY:
Schedules all surgical and perioperative procedures. Prints daily OR and Endoscopy schedules; notifies surgeons and GI physicians or scheduled times. Completes charge and billing tasks to assure accurate and timely billing.
EDUCATION/CERTIFICATION:
EXPERIENCE:
COMPETENCIES:
ESSENTIAL DUTIES and RESPONSIBILITIES:
Disclaimer: Job descriptions are not intended, nor should they be construed to be, exhaustive lists of all responsibilities, skills, efforts or working conditions associated with the job. They are intended to be accurate reflections of the principal duties and responsibilities of this position. These responsibilities and competencies listed below may change from time to time. Eastern Connecticut Health Network reserves the right to change or assign other duties and responsibilities to this position
Schedules all surgical and perioperative procedures. Prints daily OR and Endoscopy schedules; notifies surgeons and GI physicians or scheduled times. Completes charge and billing tasks to assure accurate and timely billing.
EDUCATION/CERTIFICATION:
- Minimum of a high school diploma or GED equivalent
EXPERIENCE:
- Minimum of 1 years of office experience preferred
COMPETENCIES:
- A basic level of skill in the use of Microsoft Windows-based WORD, EXCEL and OUTLOOK software programs.
- Strong written and verbal communication with co-workers and patients using the English language to communicate appropriately and clearly to team leader, co-workers and other members of the health care team.
- Knowledge of medical terminology
- Demonstrate an ability to be flexible, organized and function under stressful situations.
- The ability to function effectively in different environments and situations.
ESSENTIAL DUTIES and RESPONSIBILITIES:
Disclaimer: Job descriptions are not intended, nor should they be construed to be, exhaustive lists of all responsibilities, skills, efforts or working conditions associated with the job. They are intended to be accurate reflections of the principal duties and responsibilities of this position. These responsibilities and competencies listed below may change from time to time. Eastern Connecticut Health Network reserves the right to change or assign other duties and responsibilities to this position
- Performs all aspects of patient care in an environment that optimizes patient safety and promotes positive patient outcomes.
- Receives procedure bookings via phone or fax; schedules procedure in O.R. scheduling system for surgical, perioperative and/or G.I. procedures for MMH and/or RGH. Prepares and directs distribution of daily schedules.
- Appropriately identifies and works to resolve scheduling conflicts, escalating to Clinical Manager or Team Leader when necessary.
- Meets, greets, and directs all patients, families, visitors and health care team members if applicable to area while providing accurate information.
- Answer telephones in a polite manner and appropriately communicate information to the appropriate personnel/family/healthcare team member.
- Completes the O.R. portion of the Materials Management department processing for perioperative services item acquisition and supply management.
- Checks clinical documentation to determine if charging for the procedure, supplies, implants, recovery and any other associated charges are documented correctly.
- Completes HSM charge entry and Meditech BAR entry and postings.
- Assists with denials, wrong account numbers, charge discrepancies and other issues from other departments (including, but not limited to HIM, Patient Access, Finance) promptly.
- Other duties as assigned to promote operational efficiency in the units.
- May be required to float to different patient care units within surgical services.
Source : Eastern Connecticut Health Network
