Personal Banker - Commerce Bank
Centennial, CO
About the Job
About Working at Commerce
Building a career here is more than just steps on a ladder. It's about
helping people find financial safety and success, helping businesses
thrive, and making sure people and their money are taken care of. And our
commitment doesn't stop there. Our culture is about our people, the ones
in our communities and the ones that work with us.
Here, you'll find opportunities to grow and learn, to connect with
others, and build relationships with the people around you. You'll have
the space and resources to grow into the best version of yourself. Because our
number one investment is you.
Creating an award-winning culture doesn't come easy. And after more than 155
years, we know Commerce Bank is only at its best when our people are. If
this sounds interesting to you, keep reading and let's talk.
Compensation Range
Hourly: $20.50 - $24.95 (Amount based on relevant experience,
skills, and competencies.)
About This Job
Our Personal Bankers are personable, goal-oriented, and have a passion for
helping our customers improve their financial health. As a Personal Banker,
you'll gain valuable insight into banking and finance, while helping
customers with their daily financial challenges. You'll be helping yourself
too, because Commerce has a tradition of recognizing and rewarding people
for their talent, skills, and contributions. If this sounds like a fit for
you, we're looking for a new Personal Banker to join our team at our
Denver loc
Personal Bankers are the key ambassadors of the Commerce Bank brand. In this
retail banking role, you will develop and maintain long lasting
relationships with not only your customers, but with your co-workers and
other areas of the business within Commerce. As a Personal Banker, your goal
is to uncover the financial needs of each customer and provide them with
solutions to address those needs.
As a Personal Banker, you'll:
* Receive the tools, resources, and training you need to be successful in
your role and have opportunities to further your career with Commerce Bank.
* Deliver an excellent customer experience both in person and over the phone
to ensure we meet customers' financial needs.
* Actively listen to our customers so you can make appropriate recommendations
that match their needs.
* Educate customers on a variety of retail products and digital solutions that
improves their financial wellness.
* Ensure financial transactions are completed accurately and efficiently,
while complying with all policies, procedures, and regulatory requirements.
* Establish relationships with other internal departments and refer customers
to bank specialists when complex financial needs are identified.
* Be able to earn more than your base pay through our quarterly incentive
program.
Essential Functions
* Interact with customers both in person and over the phone to ensure their
financial needs are being met through needs-based conversations and sales
fulfillment
* Actively listen, understand, and make recommendations of products and
services based on customer needs to ensure individual and team sales and
services goals are achieved.
* Educate customers on a variety of retail products and digital solutions that
enhance the customer experience and contribute to achieving sales goals
* Ensure financial transactions are completed accurately and efficiently,
while complying with all policies, procedures, and regulatory requirements
* Identify complex financial needs and refer customers to bank specialists
when appropriate.
* Perform other duties as assigned
Knowledge, Skills & Abilities Required
* Strong sales skills with the ability to provide an excellent customer
experience by easily connecting with customers in-person and over the phone.
* Ability to meet personal and branch sales and customer services expectations
* Motivated and organized self-starter with strong attention to det il and the
ability to manage multiple priorities
* Team player with excellent written, verbal and interpersonal communication
skills
* Ability to remain adaptable to a variety of situations with an optimistic
outlook that is aligned with our culture and Core Values
* Proficient with Microsoft Word, Excel and Outlook
Building a career here is more than just steps on a ladder. It's about
helping people find financial safety and success, helping businesses
thrive, and making sure people and their money are taken care of. And our
commitment doesn't stop there. Our culture is about our people, the ones
in our communities and the ones that work with us.
Here, you'll find opportunities to grow and learn, to connect with
others, and build relationships with the people around you. You'll have
the space and resources to grow into the best version of yourself. Because our
number one investment is you.
Creating an award-winning culture doesn't come easy. And after more than 155
years, we know Commerce Bank is only at its best when our people are. If
this sounds interesting to you, keep reading and let's talk.
Compensation Range
Hourly: $20.50 - $24.95 (Amount based on relevant experience,
skills, and competencies.)
About This Job
Our Personal Bankers are personable, goal-oriented, and have a passion for
helping our customers improve their financial health. As a Personal Banker,
you'll gain valuable insight into banking and finance, while helping
customers with their daily financial challenges. You'll be helping yourself
too, because Commerce has a tradition of recognizing and rewarding people
for their talent, skills, and contributions. If this sounds like a fit for
you, we're looking for a new Personal Banker to join our team at our
Denver loc
Personal Bankers are the key ambassadors of the Commerce Bank brand. In this
retail banking role, you will develop and maintain long lasting
relationships with not only your customers, but with your co-workers and
other areas of the business within Commerce. As a Personal Banker, your goal
is to uncover the financial needs of each customer and provide them with
solutions to address those needs.
As a Personal Banker, you'll:
* Receive the tools, resources, and training you need to be successful in
your role and have opportunities to further your career with Commerce Bank.
* Deliver an excellent customer experience both in person and over the phone
to ensure we meet customers' financial needs.
* Actively listen to our customers so you can make appropriate recommendations
that match their needs.
* Educate customers on a variety of retail products and digital solutions that
improves their financial wellness.
* Ensure financial transactions are completed accurately and efficiently,
while complying with all policies, procedures, and regulatory requirements.
* Establish relationships with other internal departments and refer customers
to bank specialists when complex financial needs are identified.
* Be able to earn more than your base pay through our quarterly incentive
program.
Essential Functions
* Interact with customers both in person and over the phone to ensure their
financial needs are being met through needs-based conversations and sales
fulfillment
* Actively listen, understand, and make recommendations of products and
services based on customer needs to ensure individual and team sales and
services goals are achieved.
* Educate customers on a variety of retail products and digital solutions that
enhance the customer experience and contribute to achieving sales goals
* Ensure financial transactions are completed accurately and efficiently,
while complying with all policies, procedures, and regulatory requirements
* Identify complex financial needs and refer customers to bank specialists
when appropriate.
* Perform other duties as assigned
Knowledge, Skills & Abilities Required
* Strong sales skills with the ability to provide an excellent customer
experience by easily connecting with customers in-person and over the phone.
* Ability to meet personal and branch sales and customer services expectations
* Motivated and organized self-starter with strong attention to det il and the
ability to manage multiple priorities
* Team player with excellent written, verbal and interpersonal communication
skills
* Ability to remain adaptable to a variety of situations with an optimistic
outlook that is aligned with our culture and Core Values
* Proficient with Microsoft Word, Excel and Outlook
Source : Commerce Bank