Personal Banker - Peoples State Bank

LOCATION: 521 W. Sunset Drive, Waukesha, WI 53189

HOURS: Monday through Friday 8 AM - 5 PM

Get ready to embark on a journey into the banking world and provide top-notch customer service. We are looking for a Personal Banker at Peoples State Bank in Waukesha, WI. As a Personal Banker, you will have the opportunity to engage with customers daily, assist them with their financial needs, and help them achieve their goals.

Come join our team and be part of a supportive, fun, and customer-focused culture where your growth and success are our top priorities. You will be provided great benefits such as Health, Dental, Vision, 401(k), Life Insurance, Bank-wide Incentive Plan, Employee Stock Purchase Plan, Paid Time Off, Volunteer Paid Time Off, Birthday Day Off, Fresh Focus Day Off, and Paid Holidays. Don't miss out on this exciting opportunity - apply now!

Peoples State Bank: Our Story

Peoples State Bank's vision is to "be the community bank that all others strive to be." That starts with our employees, who are customer-focused in all that we do. Being honored by American Banker magazine as one of the "Best Banks to Work For" in America is a recognition our employees are incredibly proud of. They bring enthusiasm to do right by our customers every day. Peoples is an employer of choice in Wisconsin, providing exceptional benefits, flexibility, and teamwork that brings out the best in our employees.

Your day to day as a Personal Banker

Are you a pro at connecting with people and fostering relationships? In this role as a Personal Banker, you'll get to do just that! Your days will be filled with the excitement of creating and strengthening retail customer connections, opening new accounts for both individual and business customers, handling teller transactions and enhancing retail sales and customer service experiences. Collaborating closely with the branch manager, you'll play a key role in shaping a positive sales culture and elevating customer service standards at the branch.

Join us in this welcoming environment where teamwork, agility, and a passion for customer focus are at the heart of everything we do.

What we're looking for in a Personal Banker

To thrive in the role of Personal Banker, you'll need a mix of skills to conquer the day-to-day challenges. Ideal candidates should possess a high school diploma or equivalent (though a college degree would be a plus!), coupled with 1-3 years of experience in banking, sales, or customer service. Your success will be fueled by a sales-focused mindset, stellar interpersonal and communication abilities, and a knack for identifying customer needs and providing innovative solutions. Being organized, professional, and tech-savvy is key, along with a solid grasp of the local financial landscape to address customer inquiries effectively.

Knowledge and skills required for the position are:

• High school diploma or equivalent, college degree preferred.
• 1-3 years experience in banking, sales and/or customer service. Consumer lending experience is a plus.
• Sales orientation with the ability to meet specific monthly and annual sales goals while delivering service excellence.
• Excellent interpersonal and communication skills.
• Ability to identify customer needs and develop creative, workable solutions and provide problem resolution to satisfy the customer.
• Professional, thorough and organized with strong follow-up skills.
• Familiarity with the local financial marketplace to address customer inquiries.
• Ability to use computer software and embrace technology.

We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.